We are looking for an organized, approachable, and customer-service-oriented HR Assistant / Receptionist to join our Human Resources team in Clifton, NJ. This position will serve as the first point of contact for employees, visitors, candidates, and vendors while providing administrative support to the Human Resources department. The ideal candidate is bilingual in English and Spanish and enjoys working with people. This person should be comfortable answering general employee questions, assisting with onboarding and recruiting activities, coordinating interviews, and managing daily reception responsibilities.
Employee Support & HR Administration
- Serve as the first point of contact for employees with general HR-related questions.
- Assist employees with basic questions regarding payroll, pay dates, benefits, W-2s, timekeeping, and company policies.
- Direct more complex or sensitive employee concerns to the appropriate HR team member.
- Maintain employee records, HR files, and confidential information.
- Assist with HR reports, audits, paperwork, and administrative projects.
Reception & Office Support
- Greet employees, visitors, candidates, vendors, and other guests.
- Answer incoming phone calls and direct them to the appropriate departments.
- Manage visitor sign-in procedures and assist with facility access.
- Receive and notify employees of incoming packages and deliveries.
- Maintain an organized and professional reception area.
- Update and maintain the company's phone extension list.
Recruiting & Onboarding
- Coordinate interviews between candidates, hiring managers, and HR.
- Communicate interview schedules and details to candidates.
- Assist with job fairs, hiring events, and other recruiting activities.
- Support new-hire onboarding, including scheduling, paperwork, and required documentation.
- Prepare new-hire materials and coordinate with hiring managers to ensure a smooth onboarding experience.
Qualifications & Requirements
- Bilingual in English and Spanish (written and verbal) is required.
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Ability to multitask and manage competing priorities.
- Comfortable interacting with employees at all levels of the organization.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Preferred Qualifications:
- Previous experience in Human Resources, recruiting, payroll, reception, or administrative support.
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience working in an employee-focused or manufacturing environment.
Work Environment
- Primarily based at the facility reception desk.
- Office and manufacturing environment.
- Regular interaction with employees, visitors, and candidates in person, by phone, and email.
- Occasional travel between company locations or attendance at recruiting events may be required.
Our Commitment to You
At Jimmy's Gourmet Bakery, we believe our team's success starts with feeling valued and supported. That's why we offer:
- Competitive pay and performance bonuses
- 401(k) with company match
- Health, dental, and vision insurance
- Company-paid life insurance and EAP support
- Generous PTO and career growth opportunities
Join a team that values your contributions and well-being.