Probo Medical is a global diagnostic imaging sales and service provider committed to delivering high-quality, affordable healthcare products and services to medical professionals around the world. With locations throughout the United States, Canada, the United Kingdom, and Europe, our mission is to expand access to healthcare by helping reduce costs and providing medical professionals with the tools and resources they need to make informed business decisions, we encourage you to apply!

The Logistics Specialist supports day-to-day shipping, receiving, and inventory operations at a Probo Medical facility. The role ensures that diagnostic imaging equipment and related products are accurately received, stored, picked, packaged, and shipped on time and without damage. Products handled vary by location and may include complete imaging systems (such as ultrasound, CT, MRI, X-ray, C-arm, and mammography), ultrasound transducers and probes, replacement parts and assemblies, finished goods, and work-in-process (WIP) materials. Many of these items contain sensitive electronics and require careful, ESD-safe handling and specialized packaging.

The Logistics Specialist works closely with internal departments, field service engineers, carriers, and vendors to coordinate shipments, maintain inventory accuracy, support order fulfillment, and resolve routine shipping and receiving issues. Depending on site needs, the role may also direct and coordinate the work of other team members handling inbound and outbound goods. This role requires strong organization, attention to detail, a sense of urgency, and the ability to manage multiple priorities in a fast-paced environment. It suits someone with logistics, shipping, or warehouse experience who wants to grow their knowledge across multiple areas of the supply chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Shipping

• Coordinate and perform daily outbound shipping, including small parcel, LTL freight, truckload, and international shipments.
• Schedule freight pickups and deliveries with carriers and internal departments and complete all required shipping documentation.
• Prepare, package, label, and process outbound shipments for accuracy, proper handling, and on-time delivery.
• Attach identifying information, handling labels, and delivery instructions to all containers.
• Monitor shipment tracking; trace and follow up on delayed, damaged, lost, or missing shipments.

Receiving

• Receive incoming shipments, inspect them for accuracy and visible damage, and complete the required documentation.
• Process inbound shipments against purchase orders, customer returns, RMAs, and parts returns in a timely manner.
• Record shortages, overages, and damages, and segregate or remove damaged or nonconforming merchandise.
• Route received products to the correct departments (e.g., repair, service, refurbishment, quality, or stock).

Inventory Control

• Perform put-away so that systems, probes, parts, finished goods, and WIP materials are stored in the correct locations.
• Accurately pick and prepare customer orders and internal material requests.
• Perform routine cycle counts, investigate discrepancies, and maintain accurate inventory records in the inventory management system.
• Maintain control and count of inventory stock, and assist with inventory organization and material movement.

Packaging and Handling of Medical Equipment

• Properly package sensitive electronic products, imaging systems, probes, and parts so they arrive undamaged.
• Build wood crates and cardboard containers, or select pre-assembled containers, suited to the size, weight, and fragility of each item.
• Disassemble and prepare systems and assemblies for shipment using proper tools and equipment; learn new equipment types quickly.
• Photograph, package, label, and prepare parts and equipment for shipment.
• Maintain 100% ESD compliance when handling exposed circuitry and sensitive electronic components.

Quality and Compliance

• Perform secondary quality checks on repaired or tested parts and equipment when required.
• Assist with system testing validation and other operational support as needed.
• Follow Probo Medical quality procedures, policies, and applicable ISO quality management requirements.
• Comply with OSHA (or local equivalent) safety requirements and applicable shipping regulations, including Dangerous Goods requirements where relevant.

Communication and Support

• Communicate effectively with and support field service engineers and other departments to fulfill parts requests and meet production demands.
• Communicate shipping, receiving, and inventory issues to the appropriate team members and assist with resolution.

Facility and General

• Keep all assigned areas organized, clean, and safe.
• Maintain shipping supplies, packaging materials, and other operational resources.
• Participate in the after-hours on-call rotation and provide after-hours shipping support as required by the location.
• Perform other logistics, warehouse, and material handling duties as assigned.

Primary job responsibilities are those which an employee must be able to perform with or without accommodation. This list of requirements, duties, and responsibilities is not exhaustive but represents the primary expectations of the position. Probo Medical reserves the right to revise this job description and require other duties to be performed as needed.

QUALIFICATIONS

Required Education and Experience:

• High school diploma or equivalent.
• 1–3 years of experience in shipping, receiving, inventory, logistics, or warehouse operations.
• Ability to use various manual and power tools safely.
• Basic computer skills, including navigating Windows-based programs and Microsoft Office applications (Outlook, Word, Excel, Teams).
• Strong organizational skills, attention to detail, and accuracy.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Self-starter able to work independently while contributing to a team.
• Strong verbal and written communication and interpersonal skills, including reporting information clearly.
• Ability to identify problems, think logically, and develop practical solutions.
• Sense of urgency and commitment to meeting operational deadlines.
• Willingness to learn new processes, systems, equipment types, and logistics procedures.
• Ability to work collaboratively with cross-functional departments.
• Ability to work safely around forklifts and other material handling equipment.
• Current forklift certification, or the ability to obtain it, where required by the location.
• Valid driver’s license and clean driving record, where required by the location.

Preferred Education and Experience:

• 2+ years of experience in shipping, receiving, inventory, logistics, or warehouse operations preferred.
• Experience with Salesforce or other inventory management / ERP systems.
• Experience coordinating small parcel, LTL freight, truckload, and international shipments.
• Knowledge of shipping documentation, freight procedures, customs paperwork, and carrier systems.
• Experience with inventory management and cycle counting.
• Experience handling medical imaging equipment, ultrasound probes, parts, or other sensitive electronic components.
• Experience crating, disassembling, or preparing large equipment for freight shipment.
• Familiarity with ISO quality management standards.
• ESD training or experience handling sensitive electronic components (based on location).
• Basic knowledge of FDA (or applicable regional regulatory) compliance requirements for medical devices.
• Dangerous Goods shipping knowledge for small parcel and LTL freight (e.g., lithium batteries).

TRAVEL REQUIREMENTS

• No travel requirements specified 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Monitor typical office, warehouse, and field safety and environmental conditions within the designated facility, and report deficient conditions in accordance with the PROBO Safety Manual.

The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Use of both hands and fingers with dexterity.
• Ability to stand, walk, bend, reach, and climb for extended periods.
• Ability to work fluctuating hours, including after-hours on-call support, based on business needs.
• Must be able to lift 50 lbs individually, greater amounts with team support

Equal Opportunity Employer/Vet/Disabled.  

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