Parish Name: Our Lady of Guadalupe Parish - Pope Francis Center

Location: 1770 Kearney Avenue, San Diego, CA 92113

Reports to: Shelter Manager and/or Parish Administrator

Employment Type: Part Time, approximately 25 hours per week, depending on operation needs 

FLSA Status: Non-Exempt

Pay: $21-$23 per hour.

Position Summary

The Pope Francis Center at Our Lady of Guadalupe Parish is seeking to hire a part-time Night Shelter Coordinator to support the daily operations of its overnight shelter program, also known as the Posada.

The Night Shelter Coordinator will help ensure that overnight guests are welcomed into a safe, organized, and supportive environment. This position is responsible for coordinating volunteers, maintaining essential supplies, supporting guest services, and communicating with the Pope Francis Center Manager and parish leadership regarding operational needs and concerns.

The ideal candidate will be compassionate, organized, flexible, bilingual in English and Spanish, and comfortable working independently while collaborating with staff and volunteers to serve vulnerable individuals and families.

Mission and Values

The Night Shelter Coordinator is expected to support the mission of Our Lady of Guadalupe Parish and the Pope Francis Center by treating every guest with dignity, compassion, respect, and hospitality. The coordinator should help foster an environment that reflects the parish's commitment to serving vulnerable individuals and families.

Essential Duties and Responsibilities

Overnight Shelter Operations

• Oversee the daily operations of the overnight Posada during assigned hours.
• Help ensure that appropriate staff or volunteers are present during operating hours.
• Communicate with onsite staff and volunteers to coordinate activities and address operational needs.
• Help maintain a safe, welcoming, and organized environment for overnight guests.
• Respond appropriately to concerns or conflicts and seek assistance when necessary.

Meal Coordination

• Coordinate meal volunteers to ensure that fresh sandwiches, burritos, or other designated meals are available each night as needed.
• Adjust meal preparation and volunteer schedules based on the number of overnight guests and program needs.
• Communicate meal requirements and scheduling changes to volunteers in a timely manner.

Linens and Bedding

• Coordinate with staff and  volunteers to ensure that linens are washed offsite as needed.
• Maintain an organized, clean, and adequately stocked linens closet.
• Ensure that bedding and other necessary supplies are available for overnight guests.

Guest Services and Supplies

• Coordinate with Detention Resistance and community volunteers to receive and welcome arriving guests.
• Ensure that snacks, breakfast supplies, and other essential items are adequately stocked.
• Maintain an organized and adequately stocked clothing and hygiene closet.
• Help identify supply shortages and communicate purchasing or donation needs to the appropriate supervisor.

Communication and Coordination

• Communicate regularly with the Pope Francis Center Manager and/or parish leadership regarding operational needs, emergencies, concerns, and questions.
• Help troubleshoot volunteer scheduling challenges and other operational issues.
• Coordinate with community partners and volunteers to support the effective operation of the overnight shelter.
• Report significant incidents or  safety concerns promptly to the appropriate supervisor.

Guest Records and Documentation

• Digitize and update the overnight guest list on a weekly basis.
• Maintain accurate and organized records while protecting guest confidentiality.
• Handle guest information responsibly and share it only with authorized individuals.

Additional Responsibilities

• Perform other duties related to the overnight shelter program as assigned by the supervisor.
• Assist with additional operational needs as they arise to support the mission of the Pope Francis Center.

Qualifications

The ideal candidate will demonstrate the following skills and abilities:

• Bilingual proficiency: Fluency in both spoken and written English and Spanish.
• Flexibility and initiative: Ability to adapt to changing circumstances, think creatively, and work independently.
• Teamwork and communication: Ability to communicate effectively and collaborate with staff, volunteers, and community      partners.
• Accountability: Ability to take ownership of assigned responsibilities and work with minimal supervision.
• Attention to detail: Ability to maintain accurate  records, organize supplies, and follow established procedures.
• Compassion and hospitality: Ability to welcome guests with warmth, dignity, respect, and cultural sensitivity.
• Conflict resolution: Ability to respond calmly to challenging situations and use appropriate de-escalation techniques.
• Organization: Ability to coordinate schedules,  supplies, volunteers, and daily shelter operations.

Education, Training, and Experience

The position requires the following:

• Experience working with vulnerable and/or diverse populations.
• A willingness to engage with the Spiritual Exercises of St. Ignatius of Loyola, with the opportunity to develop this experience while serving in the role.
• Demonstrated experience working effectively with volunteers.
• Successful completion of the parish's Safe Environment requirements, including the required background check and any applicable training.
• Willingness to participate in required training related to shelter operations, guest safety, emergency procedures, confidentiality, and conflict de-escalation.

Work Environment and Schedule

• This is a part-time position supporting the Pope Francis Center's overnight shelter program.
• The anticipated schedule is 8:00 p.m. to 12:30 a.m., approximately 25 hours per week, depending on operational needs.
• Evening and nighttime availability is required.
• Weekend and holiday hours may be necessary based on operational needs. 
• Flexibility may be necessary to  accommodate changes in guest numbers, volunteer availability, and shelter needs.
• The position requires regular interaction with overnight guests, volunteers, staff, and community partners. 

Physical Demands

While performing the duties of this job the employee is required to be mobile to, from, and within the facility, as well as maneuver throughout the facility to attend meetings, briefings, and other work-related events. The employee must occasionally lift and/or move up to 20 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our Lady of Guadalupe Parish, as part of the Catholic Diocese of San Diego, is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, genetics, disability, age or veteran status.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.