The Quality Focal Point (QFP) serves as the central coordinator for quality assurance, document governance, records management, compliance, and process improvement activities within the Security Department. This role provides oversight of controlled documentation, quality processes, risk tracking, and reporting functions to ensure operational effectiveness, regulatory compliance, and alignment with organizational objectives.
The successful candidate will work closely with department leadership, program managers, and cross-functional stakeholders to drive continuous improvement, maintain document and records integrity, and support strategic quality initiatives across security operations.
- Lead and coordinate quality management activities, ensuring compliance with organizational policies, standards, and regulatory requirements.
- Oversee the lifecycle management of controlled documents, records, policies, procedures, plans, and forms.
- Review and validate documentation for accuracy, consistency, completeness, and compliance.
- Manage document control processes, including revision control, approval workflows, publication, and records retention.
- Monitor departmental risks, corrective actions, and quality findings, ensuring timely resolution and reporting.
- Develop metrics, dashboards, briefings, and reports to support leadership decision-making and program oversight.
- Support audits, inspections, assessments, and management reviews.
- Identify opportunities to improve processes, enhance efficiency, and strengthen quality controls.
- Provide guidance and training on quality standards, document management, records governance, and compliance requirements.
- Serve as a key liaison among security programs, quality personnel, and leadership to ensure consistent execution of departmental objectives.
Qualifications
- Bachelor's degree in business, Management, Engineering, Finance, or a related technical discipline, with a minimum of 10 years of experience supporting quality management systems, security operations, compliance programs, records management, document control, process improvement, and organizational performance initiatives within government, DoD, NAVSEA, or regulated environments
- Experience supporting Security Departments within government, Department of Defense (DoD), NAVSEA, or federal contractor environments
- Knowledge of ISO 9001:2015 Quality Management System (QMS) requirements, quality auditing practices, and continuous process improvement methodologies.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written and verbal communication skills with the ability to engage stakeholders at all levels.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
- Ability to manage competing priorities and deadlines in a dynamic environment.
- U.S. citizenship and the ability to obtain and maintain required government credentials and access.
- Working knowledge of iPDM or similar electronic document management, records management, and controlled document systems.
- Experience developing and maintaining Power BI dashboards, data visualizations, and performance metrics reporting.
- Knowledge of risk management, corrective action, and compliance tracking programs.
- Understanding of records retention, information governance, and quality management principles
Our Company: American Technology Solutions International Corp. (ATSI) is a valued Veterans Affairs (VA) certified service-disabled veteran-owned small business (SDVOSB). We support multiple prime and subcontracts with Department of Defense (DoD), Intelligence, and Federal Government clients. ATSI provides program management, financial management, and technical support services to DoD S&T programs, to include technology transition and technology transfer programs and initiatives.
Benefits: The ATSI benefits package includes:
- Direct Deposits & Allotments
- 11 Paid Federal Holidays
- Vacation & Sick leave
- Medical, Dental, Vision, and Prescription Insurance
- Virtual Doctor Visit Program for Employees & Dependents - unlimited number of visits at no cost
- Company Paid Short-Term and Long-Term Disability Insurance
- Company Paid Basic Life and AD&D Insurance
- Company Paid Parking and/or Transit
- Voluntary Life Insurance Program
- Flexible Spending Plans for healthcare, dependent care, & transportation
- Employee Assistance Program (EAP)
- Travel Assistance Program
- Education Reimbursement Program
- Pet Insurance
- AFLAC
- Grocery Delivery Service Fee Reimbursement
- 401(k) plan with company match and profit share options
ATSI is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other status protected by applicable law.