Merits is driven to improve lives by making high-quality power mobility equipment. We are synonymous with innovative engineering, constant product development, adaptability, and caring customer support. Merits product solutions give people the power to move through life on their own terms. 

We are seeking a Electrical Support Technician to work in our Research & Development Department. This role is responsible for PCB / electronics / harness, hardware integration, IoT connectivity, and diagnostic bench testing. This practical, hands-on role focuses on prototyping, connectivity validation, and component teardown analysis to isolate electronic failure modes.

This is a full-time, on-site, entry level position based out of Merits Corporate HQ in Fort Myers, FL. Regular working hours are typically 8:00am to 4:30pm, Monday through Friday. Work schedules may sometimes vary depending on project needs. Worked hours over 40 in a given work week results in overtime, as per FLSA. Candidates should offer flexibility with schedules from 7:30am through 5pm with the occasional Saturday if needed. In turn, the company will reciprocate. The hourly pay range is dependent upon experience. 

Candidates should have or be actively studying to complete a diploma program from an accredited Technical School with (2) years of relevant experience; or an equivalent combination of education, related practical training, and hands-on electrical/electronics assembly experience. Candidates should understand and have familiarity with the below Job Duties and Responsibilities. *Students and recent graduates are encouraged to apply*

• Follow company safety policies and participate in Safety Training as required.
• Collaborate with cross-functional teams, such as Quality, Operations, etc. to execute R&D projects safely and efficiently. 
• Electronics Integration: Route, terminate, crimp, and connect wiring harnesses, battery cables, switches, and auxiliary IoT modules.
• Diagnostic Bench Testing: Set up and conduct electrical testing on prototype units, sub-assemblies, and printed circuit board assemblies. Utilize provided diagnostic equipment.
• Rapid Prototyping: Perform soldering, desoldering, and component rework on prototype circuit boards, including surface-mount devices (SMD) and through-hole integrated circuits (ICs) per engineering direction.
• eCAD Navigation & Root-Cause Failure Teardowns: Utilize electronic computer-aided design (eCAD) software viewers to inspect schematics, trace netlists, navigate PCB layouts, and locate discrete ICs and test points during debugging.
• Disassemble, bench-test, and inspect failed electrical components from prototypes or field returns. Isolate electrical failure modes and log findings in standardized formats.
• Engineering & Documentation Support: Redline electrical schematics and wiring diagrams.
• Capture clear reference photographs and wire-routing diagrams for the technical documentation team to support Illustrated Parts Breakdowns (IPBs), technical bulletins, and electrical schematics.
• Author clear Work Instructions (SWI) and Standard Operating Procedure (SOP) for production and field service technicians, in collaboration with Production and Quality Teams.
• Provide hands-on verification and feedback to support Engineering Change Notice (ECN) workflows involving electrical and PCBA revisions.
• Lab Organization & Asset Care: Maintain an organized, clean, and ESD-safe functional electrical workbench and R&D lab area. Calibrate and maintain bench test equipment, solder/hot-air rework stations, and diagnostic leads; organize wire spools, connector housings, terminal pins, IC/passive hardware, and electrical component inventories.
• Assist with creation of prototypes, layouts, and models for product components or manufacturing processes.
• Support prototype and production for non-configuration assessment.
• Check and verify prototype accuracy and adherence to quality and regulatory standards, ensuring adherence to ISO standard practices.
• Record data in standard formats and provide results to product, engineering, and/or leadership teams.
• Conduct research to identify industry trends, product innovations, and competitor products.
• Assist in identifying potential risks and developing mitigation strategies.
• Collaborate with cross-functional teams, such as Quality and Operations, to execute R&D projects safely and efficiently.
• Work independently with established guidelines associated with the specific job function.
• Perform other duties as assigned.

COMPETENCIES & QUALIFICATIONS: 

• Must abide by Company safety policies and participate in Safety Training as required.
• Must have strong electro-mechanical aptitude with hands-on proficiency using digital multimeters, wire strippers, ratcheting terminal crimpers, and temperature-controlled soldering/desoldering equipment.
• Must have ERP systems experience such as, but not limited to NetSuite, Epicor or similar, or be ready, willing, and able to learn new systems within a fairly quick time frame. 
• Must have familiarity with integrated circuits (ICs), microcontrollers, basic sensor interfaces, and surface-mount/through-hole electronic components.
• Must have demonstrated abilities interpret electrical schematics, wire run lists, terminal pin-out charts, and basic eCAD schematic/PCB layout viewers (e.g., Altium, KiCad, Eagle, or similar).
• Must have strong computer literacy with Microsoft Office applications (Word, Excel, Teams, SharePoint).
• Must have a very high level of attention to detail, a disciplined electrical troubleshooting mindset, and the willingness to learn mobility programming tools and internal configuration software.
• Must have solid organizational and time management skills, with the ability to work under pressure and meet deadlines 
• Must have a commitment to teamwork and collaboration.
• Must be dependable and hold an excellent attendance record and show self-accountability.
• Must have flexibility with working hours and a willingness to work overtime is necessary.
• Must speak, read, and write fluent English with strong written and verbal communication skills including active listening.
• Must be legally authorized to work in the United States for any employer.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch, climb/climb ladders, or balance; utilize hands and fingers to handle, feel, or manipulate fine wires, small terminal pins, fine-pitch ICs/PCBs, hand tools, test leads, and controls; reach with hands and arms; and frequently required to talk or hear. The employee must be able to safely lift, move, or position assemblies weighing up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision (critical for wire color-coding and component marking identification), peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

What We Offer 

* Quarterly bonus eligibility. 

* Professional development and career growth opportunities. 

* Benefits Package includes health, dental, and vision insurance benefits for employees and their eligible dependents; short-term and long-term disability and life insurance options. 

* H.S.A. 

* Employee Assistance Program. 

* Discount programs. 

* Generous PTO and ten (10) company-paid holidays per calendar year. 

* 401(k) with company match and retirement planning resources. 

* Monthly on-site employee appreciation lunches. 

How to Apply 

Join our team and play a critical role in driving excellence. Qualified candidates are encouraged to submit their resume. Please also visit our website and social media pages to learn more about our products, our mission, our vision, and our team! 

Be part of something bigger! Join Merits Health Products, Inc. and help us continue breaking barriers, fostering independence, and expanding accessibility for all! 

Please be advised that this job advertisement is not intended to be all-inclusive and does not constitute the official job description. The tasks, essential responsibilities and duties, requirements, qualifications, competencies, physical demands, and work environments associated with this role are not fully reflected in this advertisement. This information is provided for general guidance only and is not exhaustive. Job duties and requirements may be modified, added to, or removed at any time based on the evolving needs of the organization. 

All employment offers are conditional and contingent upon successful completion of a Form I-9, successful completion of a pre-employment drug screening, and satisfactory results of a consumer credit report (after FCRA information has been received and authorized by an applicant). Please note that prior to accepting a potential offer of employment from Merits, applicants are responsible for disclosing in writing any/all information pertaining to possible non-compete agreements that may affect the outcome of employment status. 

Merits Health Products, INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Harassment includes, but is not limited to, offensive remarks, jokes, slurs, visual displays, physical conduct, or any other behavior that creates an intimidating, hostile, or offensive work environment. This policy applies to all employees and applicants, as well as contractors, interns, volunteers, and any others conducting business with or on behalf of Merits Healthcare Products, INC. It applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This policy prohibits all forms of harassment and retaliation for reporting or participating in EEO-related investigations or complaints. Any employee who violates this policy may be subject to disciplinary action up to and including termination. 

Merits Healthcare Products, INC encourages employees to report all incidents of harassment to a member of management and/or the HR department. All reports are treated seriously, handled confidentially to the extent possible, and investigated promptly and fairly. When necessary, corrective action will be taken to stop the conduct and prevent its recurrence. Managers and supervisors are expected to model inclusive behavior, promptly address inappropriate conduct, and report concerns to HR. They are instrumental to ensure that the work environment remains free of discrimination and harassment. 

All employees are expected to read, understand, and comply with this EEO Policy. Acknowledgment of this policy may be required during onboarding and periodically throughout employment.