PMO Department Manager
St Louis, MO • Project Management Office (PMO)
Job Type
Full-time
Description

BHMG is a leading provider of utility-focused engineering and consulting services across many segments including electric companies, municipalities, and businesses with large energy needs. For over 50 years we have been a trusted partner and aim to revolutionize the way we think about utilities and reshape what is possible.


Our mission: Build Trust - Provide Solutions - Enjoy Freedom


ROLE OVERVIEW 

We are seeking a dedicated PMO Department Manager to lead and oversee the operational excellence of our Project Management Office (PMO) Department. This pivotal role involves providing operational leadership to our PMO team, ensuring the delivery of high-quality services, meeting utilization and revenue targets, developing and growing the team, and promoting a collaborative work environment. The PMO team consists of project managers, project controls, and procurement staff and provides project management services on all BHMG projects. Projects include substation, transmission and distribution line, and utility consulting work for electric utilities, energy and renewable developers, data centers, and other large power users. 


This is a hands-on leadership role. The PMO Department Manager leads the Department while serving as Project Manager on large program and complex projects, especially when onboarding new clients, and acting as the go-to resource for PMO staff on project-related questions. This is not a senior project manager role with management added on: leading, resourcing, and developing the Department is a core part of the job, and success is measured by both Department performance (utilization, revenue, project margin, schedule adherence, and team development) and the delivery of your own projects. 


ROLE AT A GLANCE 

  • Reports to: COO 
  • Direct reports: Approximately 6, with 15-25 total team members in the Department (project managers, project controls, and project support roles) 
  • Supports: Engineering, Environmental, and Consulting departments 
  • Billable target: Set by management, with the balance of time on Department leadership 
  • Location: St. Louis, MO or Collinsville, IL 
  • Work schedule: On-site, with the option to work from home one day per week 
  • Travel: Up to 10% 

KEY RESPONSIBILITIES 

Leadership and Culture 

  • Provide guidance and leadership to the PMO Department that aligns with the BHMG core values to enable staff to meet the goals and objectives of the company. 
  • Foster effective communication and collaboration across teams to cultivate unity in the organization. 
  • Collaborate with the Chief Operations Officer (COO) to establish attainable Department goals. 
  • Monitor progress on Department initiatives, providing input for enhancement and redirection as needed. 

Workload, Resourcing, and Financial Performance 

  • Own current and future workload planning and resource allocation to meet Department utilization and revenue targets. 
  • Maintain backlog and resource forecasts with project managers, the COO, and other leadership to inform business development and staffing decisions. 
  • Be accountable for Department utilization, revenue, and project margin targets. Report KPIs to the COO monthly, including utilization, backlog, project margin and estimate at completion (EAC), schedule adherence, and invoicing timeliness. 
  • Collaborate with the COO to identify resource needs that align with Department and company objectives. Act as the hiring manager for Department positions. 

Department Operations and Service Delivery 

  • Lead the PMO as a service to other departments, providing project management, project controls, and procurement support to Engineering, Environmental, and Consulting, and manage interdepartmental coordination to ensure smooth project execution. 
  • Own Department workflow, including work intake, assignment, and handoffs between project management, project controls, and procurement. 
  • Lead project setup, controls, and procurement for new clients, following BHMG's current client onboarding procedure. 
  • Manage client standards and project management requirements, and recommend improvements when applicable. 
  • Assist with and problem-solve specific issues, such as planning or allocating resources, and help project managers choose the right methodology for their projects. 
  • Serve as Project Manager on large program and complex projects, especially for new client onboarding, and be the go-to resource for PMO staff on project-related questions, guiding and mentoring project teams as needed. 
  • Ensure adherence to QA/QC processes within the Department. 

Standards and Continuous Improvement 

  • Develop and maintain standards, policies, procedures, and tools for project management, scheduling, controls, and procurement to minimize costs and maximize efficiency. 
  • Drive continuous improvement and efficiency by managing lessons learned, conducting training sessions in coordination with the COO, and identifying areas for improvement. 

People Development 

  • Act as a mentor and coach for all direct reports, fostering their professional development. Develop and maintain career growth plans for all team members in the Department. 
  • Set clear performance expectations, hold the team accountable, and address performance issues directly to retain and develop top talent. 
  • Grow the Department to meet increasing demand by developing project managers from within, building succession plans, and identifying future capacity needs with leadership. 
  • Perform other duties as assigned. 
Requirements

Required Qualifications

  • Bachelor's degree in Engineering, Engineering Management, or Construction Management from an accredited program. 
  • Minimum of 15 years of experience in project delivery and team management, including at least 10 years managing projects in the electric utility industry (substation and line projects). 
  • Minimum of 5 years of direct people management experience, including hiring, performance management, and developing staff. 
  • PMP (Project Management Professional) certification required, or obtained within 6 months of hire. 
  • Strong project management skills and a strong business and financial perspective, including managing to utilization, revenue, and project margin targets. 
  • Strong leadership skills with a proven ability to drive positive change and manage teams effectively. 
  • Excellent verbal and written communication skills, capable of conveying complex information to diverse audiences. 
  • Detail-oriented and well-organized, with excellent time management skills. 
  • Proficient in Microsoft Office tools and project scheduling software (P6, MS Project, or equivalent), enabling efficient communication and data management. 
  • Exceptional interpersonal skills to handle challenging situations with tact and discernment. 
  • Possess a valid driver's license. 

Preferred Qualifications

  • Experience leading a PMO, project controls, or project management group at an engineering consulting firm or electric utility. 
  • Experience with an ERP system for project financials and timekeeping. 


Join us in this rewarding opportunity to shape the future of our PMO Department while contributing to our company's growth and success. 


BHMG is an Equal Opportunity Employer.