Benefits
Health, dental and vision insurance
Short-term and long-term disability
401(k) with company match
Paid vacation
Life insurance 

JOB SUMMARY

This Production Supervisor directs the day-to-day production activities of their assigned area and shift, to achieve financial and operating objectives as determined by Tangent. The production supervisor is a key leadership role with overall responsibility for safety, production, continuous improvement, and talent development. This position is responsible for creating a positive work environment that supports Tangent’s core values and engages team members leading to effective teamwork. Ensures compliance with Tangent policies and procedures.  

ROLE AND RESPONSIBILITIES 

• Cultivates an environment of safety, high performance, and team-oriented culture.  

• Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.   

• Holds employees accountable to performance expectations and follow the progressive discipline policy when necessary.  

• Provides constructive and timely performance evaluations.    

• Oversees production quotas and schedules, ensuring standards are met or limitations are being addressed.  

• Coordinates with sales and production planning teams to ensure customer expectations are met.  

• Participates in the resolution and prevention of customer complaints and promotes positive customer relationships in partnership with the quality, purchasing and supply chain organization.  

• Resolves operational, manufacturing and quality issues in partnership with Maintenance and Engineering teams.  

• Responsible for driving root cause analysis, implementing corrective actions, and coordinating additional training to operators for any quality issues and customer returns and/or complaints.  

• Performs other related duties as assigned.  

REQUIRED SKILLS/ABILITIES

• Strong supervisory and leadership skills.  

• Excellent organizational skills and attention to detail.  

• Excellent time management skills with a proven ability to meet deadlines.  

• Strong critical thinking and problem-solving skills.  

• Comfortable learning about processing equipment to facilitate both efficient operation, trouble shooting and repairs.   

• Ability to make difficult decisions in a timely manner, with the best interest of employees and customer in mind.  

• Comfortable having difficult conversations and holding employees accountable.  

• Proficient with Microsoft Office Suite or related software. ERP experience preferred.  

EDUCATION AND EXPERIENCE  

• High school diploma or equivalent required  

• 2-year or 4-year technical degree preferred