Steinway & Sons is currently looking for a part-time Retail Administrator for our Chicagoland showrooms. The Retail Administrator will be responsible for providing operational, administrative, and event support assistance for the Lincoln Park and Hinsdale showrooms and store managers. This role will be based in the Lincoln Park showroom and will work ~20 hours per week, Monday through Friday.

Main Responsibilities:

• Provide administrative support to 2 showrooms in the Chicago market
• Handle sales documents, posting and payment accounting
• Maintains regular communications with NY office to ensure proper reporting deadlines are met
• Maintains accurate records of vendor invoices, purchase order requests, and inventory files
• Maintains supply inventory by checking stock to determine inventory level; anticipating needed supplies and placing and orders, and verifying receipt of supply orders
• Support and facilitate communication and logistics with freight/movers in connection with events, customer deliveries and shipping/receiving store inventory
• Supports customer interaction as necessary
• Provide operational support for projects and special events when needed
• Maintain showroom to ensure a clean and upscale image as well as a positive store experience

Qualifications, education and experience:

• Bachelor’s degree required
• At least two or more years of experience in a similar role
• Must have excellent verbal and written communication skills with a positive attitude and maintain a professional demeanor
• Superior planning, and organizational skills
• Strong knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem-solving skills
• Availability for occassional weekend work for sales events (about 4x/year)
• Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time