Why Work at Fort Collins Rescue Mission?  

Are you looking for meaningful work? Co-workers who treat you like family? We are a faith-based, non-profit organization in Fort Collins committed to bringing an end to homelessness one person at a time.  

Hiring Range: $65,000 - $82,000 annually, based on qualifications and experience.

Note: This position is expected to begin 12/28/2026

BENEFITS AND PERKS:

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide

POSITION SUMMARY

The Manager of Case Management (MCM) directs the staff, systems, and day-to-day delivery of case management services for individuals accessing the Homeless Resolution Center (HRC) shelter and resolution services with the goal of returning individuals to stable housing solutions.

RESPONSIBILITIES

Navigation Programs

• Ensure high-quality program enrollments, provision of services, entry into Coordinated Entry, and referrals to outside partner agencies.
• In partnership with the Associate Director of Community Life, maintain collaboration with service providers for the coordination of new services to HRC guests.

Management/Supervision

• Manage the Case Management staff experience: Recruiting, interviewing, hiring, onboarding, training, resolving conflict, payroll, scheduling and time off, quarterly reviews, etc.
• Supports and provides guidance to staff on guest care; this could include attending client appointments, participation in case conferencing meetings, etc.
• Creates and implements comprehensive onboarding processes for new hires.
• Stewards budgeted resources for case management programs as established by the Executive Director.

Program Development

• Develops and maintains relationships with community providers including internal and external resource providers, and affordable housing partners.
• Participates in the development and implementation of relevant department and agency projects as directed.
• Creates and maintains all program documents, e.g., Policies and Procedures, as directed by the Executive Director.
• Conduct ongoing needs-gap analysis  and communicates with HRC leadership to develop ongoing improvements that meet the needs of our clients and grant outcomes and expectations. 

Data and Reporting

• Conducts ongoing data collection and data analysis to inform department decisions.
• Assists in the development of recommendations for programs data tracking systems in HMIS and SCRIBE.
• Trains staff on how to input services in HMIS and SCRIBE, ensures data quality by pulling and reviewing regular case managers’ service reports, collects aggregate program data and prepares monthly, quarterly, and annual program reports.
• Monitors services and programs to ensure target outcomes are achieved and aligned with funding requirements and goals.
• Understands grant reporting requirements, assists other FCRM departments in crafting grant applications, and provides grant reporting data and narratives as needed.
• Produce or support the production of reports (e.g. program evaluations, monthly data reports for leadership).

Organization Level Duties

• Communicate with external stakeholders – agency partners, volunteers, other program supporters – on behalf of FCRM as directed. Communications include presentations, emails, phone calls, and attendance at community-level meetings.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in social work-related field. Masters in social work-related field preferred.
• At least 1 year of experience in case management or related field.
• Colorado Certified Addiction Specialist (CAS) certification or equivalent preferred. 
• Experience managing employees is preferred.
• Schedule will include early mornings or late evenings or both.
• Ability to obtain and maintain CPR certification within 90 days of hire.
• Proficiency with Microsoft Office 365 applications, especially Excel.
• Preferred experience with Homelessness Management Information System (HMIS).
• Knowledge in Behavioral Health approaches, including Trauma Informed Care, Motivational Interviewing, Crisis Intervention and De-escalation strategies.
• Active Driver’s License and ability to meet DRM insurability standards, as a limited amount of work-related travel may be required.
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct. 

Fort Collins Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Fort Collins Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Fort Collins Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.

Our organization uses E-Verify. 

This posting is expected to close 12/28/2026 or when filled.