Location: Oceanside, CA
Schedule: Monday – Thursday, 9:00 AM – 6:00 PM; Friday, 9:00 AM – 4:00 PM
Pay Rate: Starting at $17.00 per hour

About the Role
Do you want to be part of a team of superstars who make a difference in the lives of others? Oceanside Therapy Group has an immediate need for a temporary full-time Patient Care Coordinator to join our clinic! If you are detail-oriented, have a warm and bubbly personality, bring excellent customer service skills, and thrive in a fast-paced environment, this opportunity is for you.

The ideal candidate is a collaborative team player who excels in a busy office setting. You will be the welcoming voice and face of our clinic—handling high-volume phone lines, accurately booking appointments, and ensuring families and visitors have a seamless experience from the moment they reach out.

 Key Responsibilities

• Answer inbound calls in a timely, courteous manner and provide helpful information to callers.
• Accurately take messages and communicate them promptly to the appropriate team members.
• Warmly welcome and assist patients, families, and visitors upon arrival.
• Schedule appointments efficiently while maintaining schedule quality and accuracy.
• Coordinate appointment times between families and therapists.
• Verify patient insurance eligibility and collect co-pays or balances.
• Organize and prioritize daily work assignments effectively.
•  Perform general administrative tasks, including updating rosters, following through on intakes and authorizations, ordering office supplies, and faxing, copying, and scanning documents. 

 Qualifications & Requirements

• 1–2 years of experience working in a clinical or medical office setting preferred.
• 1–2 years of scheduling experience preferred.
• 1–2 years of customer service experience.
• Proficiency in Microsoft Office, specifically Word and Excel.

Desired Skills

• Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Strong data entry skills with high attention to detail and accuracy.
• Comfort discussing billing and insurance details with the staff, patients, and insurance carriers.
• Strong team player with a hands-on attitude, eager to help the department stay on top of daily scheduling needs and to jump in on special department projects. 
• Strong verbal and written communication skills.

Benefits (Available after 90 days of employment)

• Paid Time Off (PTO) & Paid Sick Leave (PSL)
• Holiday pay
• Health, dental, and vision insurance
• 401(k) with company match
• Continuing Education Unit (CEU) reimbursement
• An amazing, supportive, and fun working environment

How to Apply
If you meet the qualifications above and are excited to join our team, please submit your resume for consideration. We look forward to hearing from you!

Oceanside Therapy Group, Inc. is an equal opportunity employer. All decisions regarding recruiting, screening, hiring, training, promotion, transfer, pay, benefits, and other conditions of employment are made based on valid job qualifications and business needs, without discrimination based on any characteristic or condition protected by federal, state, or local law.