About Wellness Equity Alliance

Wellness Equity Alliance is a national multidisciplinary health organization that designs and delivers integrated, community-based care for populations most impacted by health inequities. We do this through mobile and field-based models, providing medical care, behavioral health services, substance use treatment, harm reduction, and care coordination in nontraditional settings such as encampments, schools, reentry sites, and rural communities, as well as with sovereign tribal nations. Grounded in trauma-informed, culturally responsive, and data-driven practices, WEA combines clinical expertise, lived experience, and advanced population health analytics to reduce barriers to care, improve continuity, and strengthen local systems. We have partnered with more than 60 public agencies, managed care plans, and community-based organizations across the U.S. to implement scalable, sustainable programs that are advancing health equity and improving outcomes for historically marginalized populations.

We are known as Renegades, Rebels, Disruptors and Dreamers. If that sounds like you, we want you on our team.

Position Summary

WEA is hiring a Deputy Director of CalAIM Programs to serve as second-in-command for all CalAIM programs across our Southern California operations in Los Angeles, San Bernardino, San Diego, and Riverside counties. The Deputy Director shares the full scope of the Director of CalAIM Programs: Enhanced Care Management (ECM) across all six populations of focus we serve, Community Supports, our other CalAIM programs, and the Community Health Access Center, WEA's call center.

The Deputy Director reports to the Director of CalAIM Programs, leads day-to-day CalAIM operations across the region, and acts for the Director in their absence, with full authority over the program and its staff during that time.

This is a 100% field-based role. The Deputy Director works where our care teams work: on the street with outreach teams, at clinic and partner sites, in hospitals and correctional facilities, and with managed care plan partners across the region.

Location: Field-based across Los Angeles, San Bernardino, San Diego, and Riverside counties, with daily travel between sites.

Key Responsibilities

Second-in-Command

• Act for the Director of CalAIM Programs in their absence, including supervising the CalAIM Program Managers, representing WEA with managed care plan partners, and making operational decisions.
• Lead day-to-day CalAIM operations across all Southern California sites so the Director can focus on strategy, growth, and partner relationships.
• Take the lead on projects and regions as assigned by the Director, and keep the Director briefed on status, risks, and results.

CalAIM Program Operations

• Run ECM, Community Supports, and other CalAIM programs in line with DHCS policy guides, regulatory requirements, and managed care plan contracts.
• Oversee ECM services across the six populations of focus WEA serves: individuals and families experiencing homelessness; adults at risk for institutionalization; high utilizers of emergency and inpatient care; adults with serious mental illness or substance use disorder; individuals transitioning from incarceration; and the birth equity population.
• Put workflows and protocols for each population of focus into practice at every site, and flag gaps to the Director, Medical Director, and Nursing Director.
• Ensure care teams follow WEA's care team model of lead care managers, RN team leaders, behavioral health care managers, community health workers, and care coordinators, at the staffing ratios set for each contract.
• Review assessments and care plans for quality so every member receives coordinated, whole-person care and has an assigned primary care provider.
• Support ECM integration with street medicine teams, justice-involved handoffs with correctional facilities and probation, and coordination with perinatal providers and doulas.

Community Health Access Center

• Manage daily operations of the Community Health Access Center, including telephonic outreach, ECM enrollment, scheduling, member follow-up, and re-engagement.
• Track the center's performance standards, including outreach attempts, enrollment conversion, response times, and documentation quality, and act on results.
• Make sure every enrolled member is handed off to a lead care manager without delay.

Partners, Billing, and Quality

• Manage day-to-day work with managed care plan partners, including referrals, authorizations, contract deliverables, and required reports.
• Prepare for plan audits and oversight reviews, and carry out corrective action plans.
• Ensure accurate, timely documentation that supports billing, and work with Finance to resolve claim and encounter issues.
• Track program data by county, plan, and population of focus, and lead quality improvement projects assigned by the Director.

People Leadership

• Supervise CalAIM Program Managers and Community Health Access Center leadership as assigned by the Director.
• Partner with Practice Managers to support CalAIM program initiatives at each site.
• Lead hiring, onboarding, training, and performance management for assigned teams.
• Build a field culture that is trauma-informed, culturally responsive, and accountable for results.

Work Environment

This position is 100% field-based. Work takes place in outdoor street-based settings, encampments, shelters, clinics, hospitals, correctional facilities, and partner sites across Los Angeles, San Bernardino, San Diego, and Riverside counties, with daily regional travel.

Employment Conditions

Employment is contingent on successful completion of a background check following a conditional offer of employment and on meeting WEA's Occupational Health Clearance requirements. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act and applicable local fair chance ordinances.

Third-Party Recruiting Notice

Wellness Equity Alliance does not currently accept unsolicited resumes or candidate submissions from third-party recruiters, staffing agencies, search firms, or other external recruiting vendors. Please do not contact hiring managers or members of our People & Culture team regarding recruitment services unless you have an existing agreement with WEA.

Any unsolicited resumes or candidate information submitted without a current, authorized agreement will be considered the property of Wellness Equity Alliance, and no placement fee or other compensation will be owed in connection with any resulting hire.

Wellness Equity Alliance is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Compensation

$92,000 - $116,000 per year. Candidates with an active California clinical license may be placed in the higher end of the range. This position has potential for productivity incentives and equity.

Minimum Qualifications

• Bachelor's degree in social work, public health, healthcare administration, or a related field. Experience can be substituted for education on a year-for-year basis.
• Four (4) or more years of care management or population health experience, including at least two (2) years supervising staff.
• Direct experience running CalAIM ECM or Community Supports programs with Medi-Cal managed care plans.
• Valid California driver's license, reliable transportation, and ability to travel daily across Southern California.

Essential Skills

• In-depth knowledge of the ECM and Community Supports policy guides and related regulatory requirements.
• Strong leadership and team management skills, with the ability to inspire and motivate field staff.
• Proficiency in data analysis and program evaluation to drive continuous improvement.
• Excellent communication and collaboration skills with diverse stakeholders, including plans, counties, hospitals, and community partners.
• Ability to make sound operational decisions independently when acting for the Director.

Preferred Qualifications

• Master's degree in social work, public health, healthcare administration, or a related field.
• Active California clinical license, such as LCSW, LMFT, or RN.
• Experience managing a call center or telephonic outreach team.
• Experience with the CalAIM Justice-Involved Reentry Initiative or reentry programs.
• Experience serving people experiencing homelessness, including street medicine.
• Bilingual in English and Spanish.