The Credentialing Specialist is responsible for ensuring the timely and accurate credentialing of healthcare clinicians in accordance with established company policies, accreditation standards, and applicable state and federal regulations.

This role manages clinician credentialing profiles, verifies licenses and certifications, coordinates required health screenings, and ensures all documentation is complete and compliant before clinicians are assigned to healthcare facilities.

The ideal candidate has healthcare or credentialing experience, strong attention to detail, excellent communication skills, and the ability to manage multiple credentialing requirements and deadlines.

Key Responsibilities

• Manage and maintain clinician credentialing profiles and required documentation.
• Verify professional licenses, certifications, background checks, and other credentials through primary sources.
• Review, organize, and upload credentialing documents into the designated database.
• Coordinate and follow up on required health screenings, including TB testing, drug testing, and titers.
• Communicate with clinicians regarding missing or outstanding requirements through email, phone, and text.
• Ensure compliance with facility-specific credentialing requirements.
• Identify discrepancies or potentially fraudulent documents and escalate concerns to the appropriate team lead.
• Maintain knowledge of credentialing policies, procedures, and regulatory requirements.
• Collaborate with recruiters, account managers, and internal teams to ensure timely clinician onboarding.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

• High school diploma or equivalent.
• At least 1 year of relevant healthcare administration or credentialing experience.
• Experience with healthcare provider credentialing, license verification, or clinical documentation is preferred.
• Proficiency in Google Workspace and Microsoft Office.
• Strong attention to detail and documentation accuracy.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple tasks and meet deadlines independently.

Work Requirements

• Remote work arrangement.
• Reliable internet connection and appropriate work-from-home setup.
• Willingness to work occasional evening and weekend hours.
• Ability to travel up to 20% if required.
• Ability to work for extended periods at a computer.

Ideal Candidate Profile 

We are looking for someone who is highly organized, detail-oriented, and experienced in healthcare documentation or credentialing processes. The successful candidate should be proactive in following up on outstanding requirements, comfortable communicating with healthcare professionals, and committed to maintaining accurate and compliant credentialing records.

Join our team and help ensure healthcare professionals are credentialed, compliant, and ready to provide quality patient care!