Quality Assurance/Quality Engineering Manager (Aerospace manufacturing))
Oklahoma City
Description

At ACE Thermal Systems, we design, engineer, manufacture, and support high-performance environmental control systems (ECS) and components for extreme temperature and operating conditions and reliable everyday use in aircraft. We are a dedicated supplier for bleed air systems, air conditioning systems, cabin pressure control systems, components, and more.


Our mission is to be the trusted source of mission critical products and services for Aerospace and Defense customers. We do this by exceeding customer expectations through innovative products and processes. We are committed to fostering a dynamic, collaborative environment that encourages professional growth and innovation.


****NOTE:  This position is located in Seminole, OK and is on-site 5 days a week***********


Summary: 

The Manager, Quality Engineering provides leadership, technical expertise, and oversight of Quality Assurance and Quality Engineering activities across multiple aerospace manufacturing facilities. Reporting to the Director of Quality, this position is responsible for developing organizational capabilities, ensuring the effectiveness of quality management systems and processes, and driving improvements in product conformity, supplier performance, customer satisfaction, and regulatory compliance. In this role you will use your strong technical proficiency, sound judgment, and ability to balance personnel leadership with direct involvement in complex quality investigations, problem resolution, and continuous improvement initiatives. In addition, you will…


Quality Engineering Leadership and Organizational Development

  • Lead, mentor, and develop Quality Engineering personnel, fostering accountability, technical excellence, professional growth, and succession readiness through measurable competency development and individual performance objectives.
  • Establish departmental strategies, initiatives, priorities, and key performance indicators (KPIs) aligned with company goals, objectives, and values, ensuring measurable improvements in organizational performance.
  • Manage resources, workload distribution, and technical priorities across multiple facilities to optimize productivity, improve responsiveness, and achieve departmental performance targets.
  • Provide technical direction and actively participate in resolving complex quality issues, driving timely problem resolution, corrective action effectiveness, and sustained improvements in quality performance.

Quality Assurance, Compliance, and Risk Management

  • Lead the development, maintenance, and continual improvement of the Quality Management System (QMS), ensuring compliance with applicable aerospace standards, FAA regulations, customer requirements, and internal policies.
  • Oversee QMS documentation, process standardization, and risk-based internal audit activities across multiple facilities, ensuring timely resolution of findings and sustained corrective action effectiveness.
  • Provide technical oversight of customer, supplier, and product quality activities, ensuring conformity with engineering, contractual, regulatory, and quality requirements while proactively identifying and mitigating risks.
  • Support customer, regulatory, accreditation, and third-party certification audits, driving improvements in audit performance, process effectiveness, and organizational compliance.

Technical Problem Resolution and Continuous Improvement

  • Direct and participate in investigations of complex product and process nonconformances, customer escapes, supplier quality issues, and manufacturing defects, ensuring timely containment and resolution.
  • Lead structured Root Cause and Corrective Action (RCCA) activities, emphasizing accurate root cause determination, effective corrective action implementation, and prevention of recurrence.
  • Provide technical leadership and oversight of Material Review Board (MRB) activities, improving disposition cycle times, reducing aged inventory, and ensuring compliance with established customer, engineering, and regulatory requirements.
  • Drive preventive quality and continuous improvement initiatives to reduce recurring defects, rework, scrap, warranty exposure, and Cost of Poor Quality (COPQ), leveraging risk-based methodologies, process improvements, and technology.

Quality Performance and Cross-Functional Collaboration

  • Establish, monitor, and analyze quality performance indicators, including customer scorecards, supplier PPM, product conformity, corrective action effectiveness, and QMS performance, to identify trends and drive measurable improvements.
  • Partner with Operations, Engineering, Supply Chain, and Program Management to strengthen product quality, improve manufacturing and supplier performance, and ensure quality requirements are integrated throughout the product lifecycle.
  • Lead cross-functional improvement initiatives targeting first-pass yield, supplier performance, customer satisfaction, and overall quality-related business results, establishing measurable objectives and tracking progress.
  • Communicate quality performance, organizational risks, improvement initiatives, and recommended actions to the Director of Quality and executive leadership, ensuring timely escalation of significant product safety, regulatory compliance, and customer quality concerns.
Requirements

  

Required Qualifications:

  • Bachelor’s degree in Engineering or related technical discipline. Advanced degree preferred.
  • 8+ years of progressive experience in Quality Engineering, Quality Assurance, or related manufacturing quality functions. Preference given to experience within the aerospace industry.
  • 3 years minimum of demonstrated leadership or supervisory experience managing technical personnel, engineering teams or quality-related functions.
  • Strong working knowledge of AS9100, NADCAP, FAA, and other relevant aerospace quality standards and regulations.
  • Proficiency in interpreting engineering drawings, specifications, and manufacturing requirements, with experience investigating complex nonconformances and implementing effective corrective actions.
  • Experience with Quality Management Systems, internal auditing, supplier and customer quality management, and structured Root Cause and Corrective Action (RCCA) methodologies.
  • Ability to balance technical responsibilities with personnel development, resource management, and cross-functional leadership.
  • Proficiency in Microsoft Office applications and ERP/QMS systems.
  • Proficiency in English
  • Willingness to travel (25-40%) between company facilities, customers or supplier locations.
  • Must possess the ability to travel both domestically and internationally.
  • Ability to be on-site at our Seminole, OK facility Monday thru Friday.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Application Deadline: The position will remain open until filled.


Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) plan with company match; paid time off (including vacation and company holidays); life and disability insurance; and an employee assistance program. Employees may also be eligible for professional development support, and wellness initiatives. Benefits eligibility and offerings may vary based on position, location, and length of employment.


EEO Summary: We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.


We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact us.