ASSISTANT GENERAL MANAGER

The Assistant Manager plays a key role in supporting the overall management and daily operations of the company while ensuring customers receive exceptional quality and service. Working closely with the General Manager and leadership team, the Assistant Manager helps coordinate operational activities, supports production goals, supervises employees, and assists in implementing company initiatives. This position contributes to continuous improvement efforts by helping analyze workflows, staffing needs, production processes, scheduling, asset utilization, and customer satisfaction to improve operational efficiency and effectiveness.

Essential Duties and Responsibilities:

• Adhere to the company’s Vision and Core Values.
• Adhere and comply with the company’s handbook and company policies.
• Develop and maintain strong working relationships with customers, vendors, and related associations. 
• Assist in directing daily plant operations to ensure production, quality, safety, and customer service expectations are met.
• Support the General Manager in implementing operational goals, policies, and strategic initiatives.
• Provide regular communication to the General Manager regarding operational concerns, production issues, staffing needs, and project updates.
• Assist in supervising, coaching, and developing supervisors, leads, and employees to achieve operational objectives.
• Help monitor employee performance and provide feedback, training, and support as needed.
• Assist in identifying opportunities to improve efficiency, productivity, quality, and profitability.
• Help investigate operational challenges and implement corrective actions to minimize disruptions and improve workflow.
• Ensure compliance with federal, state, and local regulations, including DOT, OSHA, environmental, and safety requirements.
• Assist with production scheduling and resource allocation to meet customer commitments and deadlines.
• Monitor plant performance, production metrics, and quality standards and recommend improvements when necessary.
• Support inventory management and work with vendors as directed to ensure adequate materials and trailer inventory levels.
• Assist in maintaining facilities, equipment, and preventative maintenance programs.
• Serve as a resource for employees by addressing concerns and escalating issues when appropriate.
• Assume operational leadership responsibilities during the General Manager's absence.
• Participate in continuous improvement initiatives and process enhancement projects.
• Perform other duties as assigned.

Competencies:

• Leadership.
• Communication Proficiency.
• Decision Making.
• Problem Solving/Analysis.
• Financial Management.
• Business Acumen.
• Ability to manage multiple projects, delegate and prioritize. 

Qualifications/Preference:

• BS degree in business or related field preferred or equivalent combination of education and experience.
• 7-10 years production/operations management experience, preferred.
• Strong interpersonal skills, ability to communicate and manage well at all levels and including remote locations is essential. 
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. 
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Computer proficiency is essential and strong working knowledge of MS Office, Outlook, Word, and Excel. 
• Working knowledge of business and management principles (budgeting, strategic planning, and resource allocation).
• Demonstrated ability to create accountability and to lead by example.
• Strong team building and people management skills.
• Demonstrated ability to develop and inspire a culture of safety.
• Travel required.

Preferred Skills: Heavy Equipment, Tank/Trailer Repair, Sales, Manufacturing Control Planning, Manufacturing Methods and Procedures, Manufacturing Quality, Supply Management, Project Management, CAD and welding processes.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 20 pounds. 

Work Environment: While performing the duties of this Job, the employee may be exposed to moving mechanical parts, petroleum fumes and/or airborne particles. The noise level in the work environment is usually moderate.