Quick Reference

• Location: Archway Dental Partners, NY
• Employment Status: Full-Time
• Pay:  $72,000- $75,000/year
• Average Hours: 40 hours/week
• Benefits Eligible: Yes

Overview

Are you an experienced dental professional with strong leadership, organizational, and practice management skills? We are looking for a motivated and dedicated Office Manager to join the team at Archway Dental Partners in New York.

As an Office Manager, you will play an important role in leading your team, creating an efficient and positive office environment, and ensuring the practice delivers an exceptional patient experience while achieving its operational and business goals.

If you enjoy developing employees, managing daily operations, solving problems, and making a meaningful impact on a practice's success, we'd love to hear from you.

About the Position

As an Office Manager, you will oversee the day-to-day operations and overall performance of the dental practice while providing leadership, guidance, and support to both clinical and non-clinical team members. You will work closely with providers, your Regional Manager, and corporate support departments to maintain efficient workflows, support employee development, monitor practice performance, and ensure compliance with company policies and procedures.

This role requires a hands-on leader who can balance operational responsibilities, team management, financial performance, and patient relations. This position reports directly to the Regional Manager.

Key Responsibilities

• Promote a welcoming, professional, and patient-centered environment.
• Oversee daily practice operations and maintain efficient office procedures and workflows.
• Lead, support, and develop clinical and non-clinical team members while fostering a positive work environment.
• Coordinate staff and provider schedules to support appropriate coverage and an efficient patient experience.
• Support front office and Treatment Coordinator personnel with patient scheduling, insurance verification, financial discussions, and treatment follow-up.
• Monitor practice performance and financial goals, identifying opportunities for growth and improvement.
• Support patient relations, front-office operations, and treatment coordination to promote an exceptional patient experience.
• Partner with providers, the Regional Manager, and corporate support teams to address operational needs and maintain compliance with company policies and procedures.
• Identify challenges, make informed decisions, and implement solutions that support the overall success of the practice.
• Perform other duties and responsibilities as assigned.

• Minimum of 3 years of experience working in the business office of a dental practice.
• Experience with dental practice management software.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Proven ability to follow outlined policies, procedures, and guidelines.
• Excellent critical-thinking and decision-making abilities.
• Strong problem-solving skills.
• Professional and positive attitude.
• Ability to effectively communicate treatment plans and financial information to patients.
• Ability to work effectively and collaboratively within a team environment.
• Available to work within the office's current operating hours; specific shifts to be determined

Preferred Qualities

• Associate's or Bachelor's degree.
• Previous experience in a dental management or leadership role.
• Experience with Dentrix or Dentrix Ascend software.
• CPR Certified

Schedule

The schedule for this position will be based on the needs of the practice.

Available to work:

• Monday - Friday 8am - 5pm

Specific shifts will be discussed during the interview process.

Benefits

Benefits eligibility is based on employment status and applicable plan requirements.

Benefits may include:

• Competitive compensation
• Medical and dental insurance
• Vacation and sick time
• 401(k)
• Life insurance
• Supplemental insurance
• Professional growth and development opportunities

Why Join Our Team?

We believe strong office leadership plays an important role in creating a positive experience for both patients and team members. As an Office Manager, you'll have the opportunity to lead and develop your team, improve office operations, and contribute to the continued success of the practice.

If you're looking for an opportunity to grow your leadership skills, make a meaningful impact, and be part of a collaborative team, we'd love to hear from you.

Apply today to learn more about joining Archway Dental Partners!