Medical Records Specialist 

Be Part of Our Epic Transformation!

Location: Designated DVCH Location - Philadelphia, PA
Schedule: Full-Time | Monday–Friday | On-site
Employment Type: Temporary | Approximately 3–9 Months

Hourly Rate: $19.25

Organized, Detail-Oriented, and Ready to Make an Impact?

Do you enjoy keeping things organized, working with electronic records, and making sure important information gets where it needs to go? We have an opportunity for you!

Delaware Valley Community Health (DVCH) is seeking a Temporary Medical Records Indexing & Routing Specialist to support our exciting transition to Epic, our new electronic health record (EHR) system!

In this role, you'll help keep our clinical operations running smoothly by ensuring incoming patient documentation is accurately processed, organized, filed, and routed to the appropriate teams. From medical records and laboratory results to prescription refill requests and patient forms, your work will help ensure important information reaches the right people at the right time.

What You'll Be Doing

• Review and process incoming electronic faxes, medical records, laboratory results, diagnostic reports, medication refill requests, and patient documentation.
• Verify patient information to ensure documents are associated with the correct patient record.
• Scan, upload, categorize, and index incoming documents into Epic.
• Ensure documents are properly labeled, legible, complete, and filed in the appropriate location.
• Route medical records, test results, refill requests, and patient forms to the appropriate providers, clinical teams, or administrative departments.
• Identify urgent, incomplete, duplicate, or incorrectly routed documentation and escalate concerns when necessary.
• Monitor and manage assigned electronic document processing queues to ensure timely completion.
• Communicate with providers, clinical staff, and administrative teams to resolve document processing and routing questions.
• Maintain accurate documentation while following HIPAA and patient confidentiality requirements.

Who We Are

For over 55 years, Delaware Valley Community Health has been driven by our mission to serve the underserved population of Greater Philadelphia. We feel there is no greater cause than helping those in need, and we welcome all who share in our beliefs to consider joining us.

At DVCH, there’s a lot of humanity in our workplace. We support each other in a friendly, dynamic, and diverse environment and treat each other like family. The work is often challenging but it’s always rewarding.

We are committed to giving our people every opportunity to succeed. We believe that investing in our employees is the right thing to do by providing quality benefits and continuous learning opportunities to enhance the professional and personal lives of our team members. If you are eager to realize your true potential while helping those in need, we invite you to explore a career with purpose, and join our family at Delaware Valley Community Health.

Why Join DVCH?

• Be Part of Something Big: Support an exciting organization-wide transition to Epic.
• Gain Valuable Experience: Develop hands-on experience with Epic and electronic medical records management.
• Make a Difference: Help ensure important patient information is organized, accessible, and delivered to the right teams.
• Hands-On Experience: Gain exposure to Epic and participate in a major EHR implementation initiative.  

What We're Looking For

• High school diploma or equivalent required.
• Previous experience in a healthcare, medical office, medical records, or administrative setting.
• Basic understanding of medical terminology and common clinical documentation.
• Strong computer skills and the ability to navigate multiple electronic applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Understanding of patient confidentiality and HIPAA requirements.

Bonus Points If You Have:

• Experience with Epic, NextGen, or another electronic health record (EHR) system.
• Previous experience scanning, uploading, indexing, filing, or routing medical documentation.
• Experience managing electronic faxes, medical records, or document processing queues.
• Familiarity with medication refill requests, laboratory results, diagnostic reports, and patient forms.

If you have healthcare administrative experience, strong computer skills, and a knack for catching the little details, we'd love to hear from you! 

Apply today and help us make our transition to Epic a success!