Position Summary: Warehouse operation support and transportation management.

Role Description: Process and maintain inventory, shipments, transportation arrangements, and ERP/WMS/TMS data management. Monitor and troubleshoot warehouse inventory using ERP/WMS. Provide warehouse and shipping activity reports as required. Work in Transportation (TMS). Process the loads / oversees the cycle of shipments. Responsible for making sure the pickup / delivery on time and the service quality. Make sure to process the delivery and / or warehouse system efficiently and safely, with a reasonable rate. The ideal candidate will be able to work both individually and in a team environment, have impeccable attention-to-detail, strong communication skills, and an understanding of Logistics/Supply chain related functions.

Essential Duties and Responsibilities:

· Performs data management through a combination of data mining, data modeling, data analysis, cost/benefit analysis and/or problem analysis; while executing day to day processes related to area of responsibility.

· Pull data from numerous databases (using Excel, ERP, TMS, and/or other data management systems) and to perform ad hoc reporting and analysis as needed.

· Manage central and regional warehouses with WMS.

· Monitor daily warehouse reports and process necessary transactions in SAP and WMS on RMA/damage/block/unblock for consistency.

· Resolve warehouse, production, and sales team collaboration issues that may arise.

· Conduct warehouse inventory audits and inspect damaged products.

· Update all transactions in SAP and WMS regarding inventory discrepancies.

· Manage all warehouse equipment usage (tractor / forklift hours) and lease renewals; assist in procurement / negotiations on new leases for equipment.

· Create and analyze reports to support business execution.

· Supports the business and maintains reports from a variety of resources as specific to department or organizational needs.

· Excellent communication, both verbal and written as you will be required to convey updates on issues and operational status during daily/weekly reviews.

· Manage irregularities : delays and claims, damage/lost in transit

· Support on logistics cost analysis

· Maintain proper and accurate Pre-Shipment and Post-shipment Administration : Track and trace, IOD and POD, shipment issue(damage, short or missing), Evaluates, records, and responds to additional/special service requests from CSR or Customers, handle damage and loss claim and assists in troubleshooting and resolving irregular service and operational issues

· Work directly with carrier to resolve any transportation related issues, develop new carriers, and manage all modes such as FTL, LTL, and DTL.

· Monitor, work, and report irregular and exceptional issues for related departments such as sales team and PM teams for transportation operation support.

· Other duties as assigned.

Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:

Education and Work Experience:

· Undergraduate degree in business or related field preferred but not required.

· Experience with ERP/SAP/TMS is preferred.

· 1-6 years of relevant experience will be considered.

Knowledge and Skills:

· Intermediate proficiency with Microsoft Excel (VLOOKUPS, Pivot Tables, etc.) and major MS Office Suite.

· Ability to multi task and prioritize duties assigned.

· Basic knowledge of economics and accounting.

· Good communication skills, both verbal and written.

· Management of financial resources.

· Time management skills.

Physical Demands:

· Position requires sitting at a desk working on a computer for at least 3/4 of time.

· Position requires regular and reliable attendance.

· Position requires travel up to 10% of time.

?Note: This job description does not list all the duties of the job. You may be asked to perform other duties as determined.