At PedIM Healthcare, we believe that a positive work environment is essential for providing exceptional patient care and fostering professional growth. We're looking for a Medical Assistant who shares our commitment to creating a supportive and uplifting workplace. As a Medical Assistant at PedIM Healthcare, you will play a vital role in providing high-quality care to all patients. Your responsibilities will include assisting healthcare professionals, interacting with patients and their families, and ensuring the smooth operation of clinical activities. 

Job Purpose

Medical assistant performs various duties throughout the office from patient intake to patient care. Delivers timely triage and flow of patients to providers. Under general supervision in an outpatient clinical setting, provides stellar customer service, initial patient triage, assists with direct patient care, and performs direct medical procedures of a routine nature, as dictated by established clinical protocol and provider directive. 

Duties and Responsibilities

• Provide exceptional customer service.
• Conduct initial patient triage.
• Ensure timely flow of patients through the office, minimizing wait times. 
• Support medical providers.
• Stay up to date on policies and procedures.
• Obtain patient histories and update patient charts.
• Call patients with results.
• Maintain a clean work area and patient exam rooms.
• Maintain adequate exam room supply stock.
• Practice safety, environmental, and infectious control methods.
• Perform routine procedures under established protocols. Such as:

Ekg

Ear lavage

Sterile dressing change

Nebulizer treatment

Suture removal

Immunizations and therapeutic injections

• Any additional duties as assigned.

Qualifications

• Excellent customer service skills.
• Medical Assistant or equivalent clinical training and certification preferred.
• Knowledge of business office procedures.
• Good written and verbal communication skills.
• Ability to greet patients and answer phones in a professional manner.
• Ability to establish and maintain effective working relationships with providers, patients, and to the public.
• Utilize time management skills.
• Recognize, evaluate, solve problems, and correct errors.
• Maintain productivity and work independently.

Working conditions

•  Sitting or standing for extended periods.

Benefits

• Sign-On Bonus
• Generous Paid Time Off (PTO)
• Health, Dental, Vision, and Life insurance
• 401k with 4% match after 1 year of service
• Scrub Reimbursement 
• 6 Paid Holidays
• Employee Assistance Program (EAP)
• Work-Life Balance

PM20