The Security Supervisor is responsible for providing a safe and guest friendly environment for employees, clients, visitors, and vendors of Haymarket Center. 

Specific Functions/Activities SUMMARY:

• Ensure protection of facilities, properties, employees and guests of  HC.
• Promote positive guest/client experience. Uphold commitment of standards, mission and values.
• Maintain professional manner, presence, and appearance always while on premises
• Arrive for scheduled shift on time and in proper attire as directed.
• Prevent access to any areas of the facility by any unauthorized individuals.
• Accompany the Security TL to briefings and implement house approved requests from management.
• Conduct security for pre-event meetings to inform security of pertinent event information and assign Security to designated posts.
• Serve as a security escort and respond to security assistance calls during performances.
• Be prepared to implement and direct security staff during any Emergency Operations procedures (evacuation plan) through on-going training and drills. Assist Security TL and first responders during Emergency situations.
• Assist Security TL in law enforcement functions in and around facility, including traffic direction and public safety.
• Lock/unlock facility doors according to scheduled requirements.
• Assist in scheduling security for facility and make recommendations for staff adjustments according to needs of the facility, as directed.
• Verify all security staff timesheets are correct and submit to Payroll.
• Keep accurate account of security staff attendance and monitor staff tardiness, call-offs, and no shows.
• Oversees Scheduling, Time and Attendance and Payroll by actively utilizing company systems i.e. Paylocity.

 The ideal candidate will be able to:

• Able to work in adverse weather conditions.
• Able to walk up and down steep stairs.
• Able to write details incident reports with facts.
• Must have flexible availability including weekends, evening and holidays.

QUALIFICATIONS:

• Possess a minimum of 2-3 years security management experience.
• Strong verbal communication skills and demonstrated ability to work well under pressure.
• Will have the ability to enforce departmental policies and procedures with fairness and consistency and have prior supervisory experience.
• Have knowledge of radio communication protocol.
• Be familiar with basic safety and fire regulations and have prior experience in conflict resolution.
• Working knowledge of PC software programs (Microsoft Office) and email programs.
• Obtain Fire Guard Certificate/PERC card.
• Experience in CCTV and reviewing footage.
• Conducting a proper investigation.
• Obtain AED/ CPR certification.

SPECIAL REQUIREMENTS OF THE JOB:

• Must be receptive to working outside in inclement weather and extreme temperatures.
• Ability to lift 25 pounds.
• Ability to stand and move about the theater throughout the duration of the shift.
• Ability to walk stairs and complete daily rounds.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.