The Behavioral Health Technician (Resident Support Staff I (RSS I) position) is an entry-level developmental role designed to provide employees with the foundational knowledge, skills, and experience necessary to work effectively in a residential treatment environment. This position focuses heavily on learning, training, mentorship, and skill development. Employees are expected to complete all required training activities, demonstrate competency in core job functions, and successfully progress to the Resident Support Staff II (RSS II) role within the designated training period. 

Primary Responsibilities:  

• Read, understand, and follow all Key Works policies, procedures, and resident handbooks. 
• Complete all required training and development activities, including those necessary for advancement to Level 2.? 
• Model professional boundaries, communication, and appearance standards.? 
• Maintain accurate documentation, communication logs, and other required records.? 
• Conduct routine facility, resident room checks and person searches when necessary to promote safety and security.  
• Conduct resident rounds to ensure that all residents are accounted for. 
• Assist with housekeeping and help maintain a clean, organized, and within compliance.?? 
• Train and assist with intake of resident’s personal belongings, and the discharge process to ensure that all their belongings are accounted for. 
• Transport and accompany residents to appointments as needed using company vehicles.? 
• Other duties as assigned. 

Position Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Qualifications: 

• High school diploma or equivalent. 
• Basic knowledge of substance use disorders. 
• CPR/First Aid certification, within 30 days of hiring. 
• Valid WA driver’s license and clean driving record. 
• Ability to pass background checks and drug screening. 
• Familiarity with HIPAA and 42 CFR Part 2. 

Physical Demands and Work Environment:  The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  We are a residential treatment facility with 24/7 operations.  May require evening, weekend, and holiday shifts. Exposure to individuals in various stages of recovery. The work is typically performed in an office environment, with a moderate noise level. To perform the job, the employee is frequently required to talk and listen on the telephone and in person with individuals and groups. The employee is required to read and respond to documents in hard copy and electronic form. Occasional travel to the recycling plant is required, where the noise level is loud with dust, vibration, chemical exposure etc. that is typical of a paper recycling environment.  

Benefits: Join our team and enjoy a comprehensive benefits package designed to support your well-being and career growth. This includes:  

• Healthcare: Company-paid medical, along with dental, and vision insurance with employer-sponsored wellness programs. 
• Paid Time Off: Generous vacation, sick leave, and 10 paid holidays, plus a flexible work schedule to accommodate your needs. 
• Retirement: 401(k) with company matching 
• Professional Development: Access to industry-leading training and conferences, as well as tuition reimbursement for relevant courses. 
• Employee Discounts: Enjoy discounts on a variety of products and services, including travel, entertainment, and technology.