Bethel Farms is seeking an experienced Director of Operations to provide strategic and hands-on leadership across Logistics, CDL Drivers and Fleet Operations, Maintenance, Warehouse Operations, and Tray Production. This leader will develop people, strengthen processes, and manage performance to ensure safe, reliable, and efficient operations.
The successful candidate will combine sound business judgment with a collaborative leadership style, aligning daily execution with company growth, customer service, quality, and profitability goals.
Key Responsibilities
• Lead managers, supervisors, and frontline employees across assigned functions, reinforcing clear expectations, accountability, and Bethel’s BeThe1 culture of ownership and initiative.
• Develop operational plans and manage departmental budgets, goals, key performance indicators, service levels, and productivity standards.
• Oversee dispatch, route planning, delivery schedules, driver performance, and customer communication; forecast transportation demand and maintain adequate company fleet and outside-carrier capacity.
• Direct preventive maintenance, repairs, inspections, and replacement planning for trucks, trailers, forklifts, warehouse equipment, buildings, and facilities.
• Ensure accurate, efficient warehouse receiving, inventory control, staging, loading, shipping, and housekeeping; improve workflow and capacity to support growth.
• Coordinate tray production schedules and maintain appropriate tray supply and inventory levels.
• Promote consistent use of operational technology, including the company’s driver application, and use data to improve safety, reliability, productivity, service, and costs.
• Partner with Safety and Compliance and Human Resources to ensure adherence to DOT, FMCSA, state, and company transportation requirements.
• Manage vendor relationships, contracts, pricing, and service levels, and provide executive leadership with regular operational updates.
• Collaborate with executive leadership, Production, Sales, Finance, Human Resources, and Safety and Compliance to coordinate priorities and resolve operational challenges.
• At least seven years of progressively responsible operations experience, including three years in a senior leadership role.
• Experience leading multiple operational functions, such as transportation, fleet, logistics, maintenance, warehouse, production, or distribution.
• A bachelor’s degree in business administration, operations management, logistics, supply chain, engineering, or a related field; equivalent operational leadership experience may be considered.
• Working knowledge of DOT and FMCSA requirements, CDL driver compliance, fleet maintenance, and transportation safety.
• Experience managing budgets, vendors, performance metrics, and process-improvement initiatives.
• Proficiency with Microsoft Office and operational systems for maintenance, inventory, dispatch, fleet management, or reporting.
• A valid driver’s license and the ability to travel regularly between company locations.
Preferred Qualifications
• Experience in agriculture, sod, landscaping, manufacturing, distribution, construction, or a related operational environment.
• Experience managing multi-site operations during organizational growth.
• A Commercial Driver’s License or previous experience managing a regulated CDL fleet.
Leadership Approach
We seek an approachable leader who communicates expectations clearly, develops talent, and holds teams accountable consistently. Strong organization, timely decision-making, and the ability to balance strategic planning with hands-on problem-solving are essential, along with a commitment to Safety, Service, Integrity, Innovation, Collaboration, and Excellence.
Work Environment
This role works across office, warehouse, shop, yard, and farm settings. Regular travel between Bethel Farms locations is required, along with availability to respond to urgent operational needs outside normal business hours when necessary.
Join Bethel Farms
Our mission is “Honoring God, growing better every day.” We cultivate a supportive, collaborative, family-like culture where employees are encouraged to take ownership, contribute ideas, and reach their full potential.
If you are an experienced operational leader who enjoys developing people, improving processes, and helping a growing organization succeed, we invite you to apply.
Bethel Farms is an equal opportunity employer.