Description
Tittle: Senior Functional Consultant – Microsoft Dynamics 365 CE
Location: remote
Start Date: ASAP
Requirements
- 8–12 years of experience delivering CRM, sales automation, or enterprise business application solutions, including at least 5 years of hands-on Microsoft Dynamics CRM or Dynamics 365 Customer Engagement experience.
- Significant functional expertise in Dynamics 365 Sales and experience as a Senior Functional Consultant or Functional Lead.
- Strong understanding of lead management, opportunity management, forecasting, quoting, pipeline management, and order handoff.
- Proven experience leading discovery workshops and developing requirements, process flows, user stories, fit-gap assessments, and functional specifications.
- Strong experience defining migration scope, source-to-target mappings, transformation rules, data validation, and reconciliation.
- Working knowledge of Dataverse, Power Apps, Power Automate, Power BI, and Microsoft 365 integrations.
- Experience defining integration requirements and supporting enterprise system implementations.
- Experience leading testing, UAT, training, cutover, and post-go-live support.
- Strong analytical, facilitation, documentation, presentation, and problem-solving skills.
- Ability to collaborate with business leaders, Solution Architects, Developers, Data Engineers, and Project Managers.
- Experience with Azure DevOps or a comparable delivery platform.
Preferred Skills and Experience
- Enterprise CRM assessments,modernization programs, and migrations from legacy CRM platforms or Salesforce.
- Experience with Dynamics 365 Customer Service, Customer Insights, Field Service, or Contact Center.
- Experience with Dynamics 365 Finance and Supply Chain Management or Business Central integrations.
- Familiarity with Copilot Studio, AI-enabled sales processes, Microsoft Fabric, and enterprise analytics.
- Experience supporting global, multi-entity, multi-brand, or multi-territory organizations.
- Consulting or systems integration experience, familiarity with Microsoft FastTrack practices, and exposure to regulated industries.
- Ability to mentor Functional Consultants and Business Analysts.
- Relevant Microsoft certifications in Dynamics 365 or Power Platform.
Key Deliverables
- Current-state and future-state process documentation.
- Business requirements, functional designs, user stories, and acceptance criteria.
- Fit-gap assessments, configuration workbooks, and requirements traceability.
- Migration mappings, transformation rules, data dictionaries, and validation criteria.
- Integration, security, and reporting requirements.
- Test scripts, UAT plans, defect records, and business sign-offs.
- Training materials, cutover checklists, and support documentation.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development
Salary Description
$125,000 to $140,000