Under the direction of the Program Manager, the BHRN Supervisor provides oversight, guidance, and support to Certified Recovery Mentors and other assigned staff at the designated location. This position is responsible for coaching, training, mentoring, and conducting performance management for all direct reports to ensure staff effectiveness, accountability, and professional growth.

The BHRN Supervisor ensures the delivery of high-quality recovery support services that are person-centered, trauma-informed, and recovery-oriented. Responsibilities include monitoring service quality, supporting workforce development, promoting adherence to ethical and professional standards, and ensuring compliance with BestCare policies and procedures, Oregon Administrative Rules (OARs), BHRN requirements, and all applicable state and federal regulations governing substance use disorder treatment and recovery support services. The BRN Supervisor fosters a culture of collaboration, continuous improvement, and operational excellence while supporting positive outcomes for clients, staff, and community partners.

Required Education and Experience

· High School Diploma (or equivalent).

· Minimum of two years of experience in a behavioral health setting. 

· Applicants who are in recovery from a substance use disorder must have maintained a minimum of two consecutive years of recovery at the time of hire.

Required Licenses and Certifications

· CRM-II required or CRM-I with ability/commitment to obtain CRM-II within 6 months.

· CPR, First Aid and AED certification required or ability to obtain within 3 months.

· Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed.

Preferred Experience

· Bilingual in English/Spanish is preferred.

· CADC or QMHA preferred. 

· Minimum one-year supervisory experience is preferred. 

Primary Job Duties

SUPERVISION AND STAFF DEVELOPMENT

· Provides direct day-to-day supervision, support, coaching, and performance oversight of the designated BHRN location; ensures staff receive appropriate onboarding, training, supervision, and performance evaluations in a timely manner;

· Facilitates and documents regular group supervision and individual supervision meetings for recovery mentor staff; provides a minimum of one hour per month of documented individual supervision to recovery mentors. 

· Develops and implements ongoing documented training opportunities for program staff. 

· Serves as a resource and subject matter expert regarding recovery support services and certification requirements. 

· Collaborates closely with cross departmentally as a member of the greater treatment team. 

· Fosters positive staff-to-staff and staff-to-client relationships through leadership and communication. 

· Promotes a culture amongst teams of accountability, professionalism, teamwork, and compassionate care.

CLIENT CARE AND SERVICE

· Ensures respectful, compassionate, client-centered, and recovery-oriented services are provided to all individuals seeking support; maintains working knowledge of clinical practices, documentation standards, crisis response, and integrated care models. 

· Provides oversight and coordination of all services at designated BHRN facilities and programs. 

· Collaborate with staff to ensure services support client recovery goals and promote engagement in treatment and recovery supports.

· Ensure services are being consistently applied and given to all clients and assisting staff in difficult client interactions. 

· Supports coordination of care and referral pathways to improve access to recovery resources and services.

FISCAL OVERSIGHT AND OPERATIONS 

· Monitors budgets, revenues, and expenses, ensuring efficient use of resources and sustainability of BHRN services.

· Oversees productivity and utilization of peer staff and clinical staff, using data to inform staffing models and program expansion.

· Maintains required reports, records, and supervisory documentation. 

· Assists with program implementation and operational needs as directed by leadership. 

· Performs special projects and other related duties as assigned.