About SoHum Health:

At SoHum Health, our mission is to provide high-quality local medical services and engage community members in education and lifestyle opportunities to promote optimal health and wellness. As the sole provider of emergency, acute, radiology, skilled nursing, pharmacy, and various other health services in our expansive rural region, we play a unique role as a hub and trusted partner for the patients we serve. Guided by our core values of caring, quality, teamwork, and positivity, we strive daily to improve the health of our underserved community.

Summary/Objective

The Health Information Management (HIM) Clerk is responsible for maintaining and organizing patient medical records in accordance with legal and ethical standards. Duties include data entry, filing, and retrieving medical records as well as ensuring the confidentiality and security of sensitive patient information. HIM Clerks must have strong attention to detail and knowledge of medical terminology. The HIM clerk performs duties and tasks as assigned under the immediate supervision of the HIM Manager.

Essential Functions

Proficient in the use of computers and electronic health record (EHR) systems.

Effective written and verbal communication skills.

Ability to manage sensitive information with discretion and maintain patient privacy.

Responding to requests for medical records in a timely and efficient manner.

Assisting with the process of releasing medical records in accordance with state and federal regulations.

Ability to work in a fast-paced, deadline-driven environment.

Collaborating with other departments and providers to ensure accuracy and completion of medical record entries.

Staying current with regulatory requirements related to medical records and patient privacy.

Process requests for clinical reports at the request of clinicians or for internal and external auditing purposes.

Accurately relay reports to providers, staff, or outside facilities via telephone, FAX, e-mail, or mail as appropriate.

Core Competencies

Detail oriented

Collaboration - Teamwork

Confidentiality

Proficient with technology

Required Education and Experience: High school diploma or equivalent.

Preferred Education and Experience: Two years of customer service and one year in a medical setting.