Why This Role Matters

The Market Sales Representative is a primary growth driver for FSG, responsible for expanding market share, strengthening customer relationships, and delivering profitable sales growth within an assigned territory through outbound calling efforts.

This role serves as business development for FSG in the market, building trust with contractors, identifying opportunities, and positioning FSG as a long-term partner of growth, expanding market share, deepening contractor partnerships, and directing their time and effort toward the highest-value opportunities.

Position Summary

The Market Sales Representative is responsible for managing and growing a defined customer portfolio and prospect base through regular phone and Teams contact, relationship development, and solution-based selling.

This role partners closely with branch operations, inside sales, and functional support teams to ensure customers receive responsive service, reliable delivery, and competitive solutions.

Success in this role requires strong sales discipline, market knowledge, follow-through, and the ability to balance growth, margin, and customer satisfaction.

Markets: Charlotte, Raleigh, Tampa, Jacksonville, Miami, Atlanta, Nashville 

What Success Looks Like

• Growing revenue and margin within your territory
• Building long-term, trust-based customer relationships
• Expanding wallet share and winning new business.
• Disciplined pipeline management and forecasting
• Strong collaboration with branch and operations teams

Key Responsibilities

1. Sales Growth & Territory Management

• Manage and grow a defined book of business through outbound calling to customers and prospects.
• Identify, pursue, and close business opportunities aligned with FSG’s growth strategy through consistent outbound calling contact.
• Develop territory plans that prioritize high-impact customers, projects, and products.
• Achieve or exceed assigned sales, margin, and growth targets.

2. Customer Relationship Management

• Build long-term relationships with contractors, estimators, project managers, and decision-makers.
• Function as a trusted advisor by understanding customer needs, project pipelines, and business challenges.
• Resolve customer issues in partnership with branch and operations teams to ensure a positive experience.

3. Pricing, Margin & Deal Management

• Execute pricing strategies in accordance with company guidelines, to balance competitiveness with profitability.
• Collaborate with leadership to structure deals aligned with margin expectations.
• Manage daily quote activity and follow up for all assigned customers.
• Monitor account performance and take action to address margin erosion or volume risk.

4. Sales Execution & Forecasting

• Maintain accurate CRM activity, pipeline tracking, and forecasting.
• Provide timely and reliable sales forecasts and market intelligence.
• Execute disciplined follow-up on quotes, projects, and opportunities.

5. Cross-Functional Collaboration

• Partner with Inside Sales, Branch Operations, Supply Chain, and Credit to deliver on customer commitments.
• Coordinate with branch teams to ensure product availability, delivery performance, and transaction accuracy.
• Support new product launches, promotions, and strategic initiatives.

6. Market Presence & Brand Representation

• Represent FSG professionally at all times.
• Stay informed on market trends, competitor activity, and customer dynamics.
• Reinforce FSG’s reputation for reliability, expertise, and service.

Qualifications & Experience

• High School Diploma or GED required; post-secondary education preferred.
• Proven experience in inside or outside sales, B2B sales, or account management (fencing, building materials or industrial distribution preferred).
• Demonstrated ability to manage a territory and grow revenue and margin.
• Strong negotiation, communication, and remote relationship-building skills.
• Proficiency with Microsoft Office and CRM tools. Infor experience a plus.
• Markets: Charlotte, Raleigh, Tampa, Jacksonville, Miami, Atlanta, Nashville 

Critical Competencies for Success

• Customer Focus: Builds trust-based, long-term relationships.
• Sales Drive & Tenacity: Persistent, purposeful, and competitive.
• Communication: Clearly conveys value propositions and solutions.
• Business Acumen: Understands margin, pricing, and profitability drivers.
• Planning & Organization: Manages time, territory, and pipeline effectively.
• Collaboration: Works seamlessly with branch and functional partners.
• Accountability: Owns results and follows through on commitments.

Impact on This Role

A high-performing Market Sales Representative drives sustainable growth by expanding customer relationships, capturing new opportunities, and delivering profitable sales that strengthen FSG’s position as a trusted industry leader.