The American Counseling Association (ACA) is the world’s largest organization representing professional counselors in various practice settings. 

Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services.

Our mission: Advancing mental health and well-being through advocacy, community, inclusion and research.

Our values: Diversity, Equity & Inclusion, Integrity, Proactive Leadership, Professional Community & Relationships, Scientific Practice & Knowledge, Social Justice & Empowerment. 

All American Counseling Association team members are encouraged, supported, and expected to demonstrate The Way We Work Values: Be Flexible, Be Creative, Be Empowered, Be Inquisitive, Be Collaborative and Be Respectful. 

Job Purpose

The Digital Publishing Specialist is the publishing team’s ‘jack of all [technical] trades.’ This role will ‘own’ many of the technical platforms, processes, and relationships that involve disseminating digital content via the web. Strong technical expertise with programs within the Adobe Creative Suite, with web authoring and design utilizing HTML and CSS, as well as working knowledge of platform technologies and standards for display of eBooks, including reflowable EPUBs, and other digital scholarship formats are preferred. Preparing content for search, display and sale through online marketplaces and other digital distribution channels and familiarity with metadata standards that support accessibility and persistence are also preferred skills.

Key Responsibilities

• Spearhead ownership of intricate technical processes and cultivate essential partnerships necessary to develop and produce digital publications including layout and design.
• Ensure impeccable quality of digital content and platforms.
• Maintain and provide accessibility for various file transmissions and production files.
• Contribute to ACA Bookstore platform operations and champion enhancements for user experience.
• Collaborate with stakeholders and Acquisitions Editor on multimodal scholarship projects.
• Educate community on digital publishing with ACA.
• Foster cross-functional teamwork for seamless delivery of digital publications
• Identify efficiencies and optimize technological expenditures.
• Integrate diversity, equity, inclusion, and access principles into all aspects of work.
• Stay updated on technological advancements in publishing.
• Liaise between technical team and marketing/sales departments for alignment.
• Assist with responding to inquiries in Publications inbox.

• Deep understanding of content display format (HTML, CSS, XML, etc.) production and validation and the programs (e.g., Adobe InDesign) that utilize these display formats to layout and produce publications.
• Familiarity with the publishing industry’s accessibility standards, metadata management, and XML workflows.
• 5+ years’ experience working at an administrator level with web platform technologies (WordPress, etc.)
• Excellent communication skills, including active listening, giving and receiving feedback, checking for shared understanding of technical concepts related to key decisions and shared outcomes.
• Proven ability to excel under deadlines; strong time management skill set including leveraging productivity platforms and tools to help organize and streamline deliveries for self, team, and projects.
• Proven ability to work collaboratively and succeed in problem solving.
• Commitment to delivering superior customer service (internal and external “customers”)
• Creative thinker who embraces new ideas and is passionate about developing the potential of ACA Publications.
• Experience working with open-source publishing platforms such as Open Monograph Press, Open Journal Systems, Manifold, or PubPub, preferred.

Location & Flexibility:  Hybrid.