This position will show as Confidential on Paylocity as it is a student job board only and all jobs are advertised and communicated through Handshake. However, please note that the information obtained through this process is shared with Human Resources, Hiring Managers/Supervisors, Recruiters, Payroll, and/or other decision-makers who need the information to complete the hiring process at Detroit Mercy.

Position Type: Federal Work Study or Non-Work Study

Essential Duties and Responsibilities

Responsibilities include, but are not limited to the following:

• Answer and direct phone calls, greet guests, and prepare materials for campus visits.
• Assist with tasks around the office as needed.
• Outgoing and organized individuals are encouraged to apply.
• Work during business hours on weekdays and work Saturdays on occasion.

Greeting and Welcoming Visitors:

• Greet visitors and guests in a friendly and courteous manner.
• Create a positive first impression by maintaining a professional appearance and demeanor.
• Provide visitors assistance and directions as needed.
• Phone and Email Communication:
  • Answer incoming phone calls promptly and direct them to the appropriate individuals or departments.
• Visitor Registration:
  • Register and sign in visitors for campus visits, issue visitor nametags
  • Notify staff members of visitor arrivals or appointments.
  • Composing daily visit bags with t-shirts and folders.
• Administrative Support:
  • Perform basic clerical tasks such as photocopying, faxing, and filing.
  • Assist with data entry
  • Appointment Scheduling for Campus Visits
• Mail Handling:
  • Sort and distribute incoming mail and packages.
• Facilities Management:
  • Follow opening and closing procedures.
  • Monitor and maintain the cleanliness and tidiness of the reception area.
• Handoff and Documentation:
  • Welcome Desk Associates coming off a shift should provide a thorough handoff to the next Welcome Desk Associate, outlining any ongoing issues, incidents, or tasks that need attention.

Minimum Qualifications:

• Must be a student at UDM and registered full-time.

Physical Requirements:

• May be required to lift up to 10 lbs. Reasonable accommodation is available upon request.

Anticipated Schedule:

• Depending on the student's schedule

Job Contact:

• Darrius Hicks – hicksdm5@udmercy.edu – (313) 550-9422

Special Instructions to Applicants

Michigan’s largest, most comprehensive private University, the University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Religious Sisters of Mercy and Society of Jesus. The university seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. The University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.