Cashier
Description

Position Title: Cashier

Position Summary:

The Cashier is responsible for providing excellent customer service by accurately and efficiently processing customer transactions, handling payments, and maintaining a clean and organized checkout area. This role plays a critical part in creating a positive shopping experience for customers and ensuring the smooth operation of the store.

General Purpose:

To ensure a seamless checkout process by scanning items, handling cash and card transactions, assisting with customer inquiries, and maintaining a clean and safe work environment.

Position Responsibilities:

  • Accurately scan and ring up customer items in a timely manner.
  • Handle customer payments, including cash, credit, and debit transactions, and provide correct change when necessary.
  • Process returns, exchanges, and gift card transactions in accordance with store policies.
  • Offer assistance to customers by answering questions, providing store information, and resolving any concerns.
  • Bag groceries in a way that protects items and makes them easy for customers to carry.
  • Maintain a clean and organized checkout counter, including ensuring that all items are neatly arranged.
  • Follow store policies for the sale of age-restricted items, such as alcohol or tobacco.
  • Keep track of the register drawer, ensuring it is balanced at the beginning and end of each shift.
  • Alert management to any register discrepancies or customer service issues that require attention.
  • Maintain a positive and friendly attitude while interacting with customers and team members.
  • Follow all safety protocols and store policies to ensure a safe working environment.
  • Assist with other tasks as needed, such as restocking shelves or helping customers find products.

Qualifications:

  • Previous experience in customer service or retail is preferred but not required.
  • Basic math skills and the ability to handle cash and electronic payments accurately.
  • Strong communication and interpersonal skills, with the ability to interact positively with customers.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
  • Attention to detail and ability to follow store policies and procedures.
  • Ability to stand for long periods and lift or carry light to moderate loads.

Benefits Available for Full-Time Employees:

  • Medical Insurance
  • Telemedicine Services
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(K) Plan
  • Employee Assistance Program
  • Pet Insurance
  • Earned Wage Access
Requirements

Excellent Customer Service skills are a must for this position.

Must be at least 16 years of age or older.

Ability to work flexible hours, including weekends and holidays.