ACCOUNTING WARRANTIES & CONTRACTS CLERK
Mcallen, TX Sames McAllen Ford
Job Type
Full-time
Description

Our Commitment To You:

  • Medical, Dental, Vision Insurance
  • 401(k) with employer contribution
  • Paid Time Off (PTO) and holidays
  • Opportunities for advancement within the dealership group
  • Employee Vehicle Purchase Program
  • Competitive hourly pay, based on experience


The Accounting Warranties & Contracts Clerk is responsible for accurately processing and maintaining financial records related to vehicle service contracts, warranty claims, and product cancellations. This position serves as a liaison between the dealership’s sales, finance, and service departments, ensuring accuracy and timeliness in processing, reconciliation, and reporting of aftermarket product-related transactions.


Warranty & Contract Processing

  • Post, verify, and track all vehicle service contracts (VSC), warranties, GAP, and ancillary products sold by the F&I department.
  • Submit product registrations to third-party administrators or OEMs in a timely and compliant manner.
  • Reconcile warranty receivables with manufacturer statements and accounting schedules.

Product Cancellations & Refunds

  • Accurately process customer-initiated and lender-required cancellations for warranties, GAP, and other aftermarket products.
  • Coordinate with lenders and finance managers to ensure refunds are applied appropriately to loan accounts or customers.
  • Track and record all cancellations, ensuring timely vendor notification and follow-up on outstanding credits.

Contract Auditing & Verification

  • Review finance contracts and associated documents for completeness, compliance, and accuracy.
  • Identify missing signatures, incorrect product information, or pricing discrepancies and coordinate corrections with F&I.
  • Maintain an organized filing system for all warranty and contract documents.

Reconciliations & Reporting

  • Maintain accurate schedules for warranty receivables, contract liabilities, and pending cancellations.
  • Assist with month-end closing, ensuring all applicable warranty and cancellation transactions are posted correctly.
  • Generate reports for management on outstanding items and trends in contract processing.
Requirements

Our Ideal Candidate Will Possess:

  • High school diploma or equivalent; associate degree in business or accounting preferred.
  • Minimum 1–2 years of automotive accounting, warranty administration, or F&I support experience.
  • Strong working knowledge of DMS software (CDK, Reynolds & Reynolds, Dealertrack, etc.) and Microsoft Excel.
  • Familiarity with vehicle service contracts, GAP insurance, and extended warranty policies.
  • Excellent organizational skills and attention to detail.
  • Strong communication and follow-up skills across departments.
  • Ability to manage sensitive and confidential information with discretion.

Working Conditions & Physical Requirements:

  • Primarily an office-based role within a dealership environment.
  • Requires long periods of computer use.
  • Occasional bending, lifting, or moving boxes/files (up to 20 lbs).
  • Regular interaction with internal departments and external vendors.


Sames Auto Group is committed to excellence in customer service and employee development. We believe every team member plays a vital role in our success and upholds a culture of accountability, support, and continuous improvement.


Sames Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.