Our Commitment To You:
- Medical, Dental, Vision Insurance
- 401(k) with employer contribution
- Paid Time Off (PTO) and holidays
- Opportunities for advancement within the dealership group
- Employee Vehicle Purchase Program
- Competitive hourly pay, based on experience
The Accounting Warranties & Contracts Clerk is responsible for accurately processing and maintaining financial records related to vehicle service contracts, warranty claims, and product cancellations. This position serves as a liaison between the dealership’s sales, finance, and service departments, ensuring accuracy and timeliness in processing, reconciliation, and reporting of aftermarket product-related transactions.
Warranty & Contract Processing
- Post, verify, and track all vehicle service contracts (VSC), warranties, GAP, and ancillary products sold by the F&I department.
- Submit product registrations to third-party administrators or OEMs in a timely and compliant manner.
- Reconcile warranty receivables with manufacturer statements and accounting schedules.
Product Cancellations & Refunds
- Accurately process customer-initiated and lender-required cancellations for warranties, GAP, and other aftermarket products.
- Coordinate with lenders and finance managers to ensure refunds are applied appropriately to loan accounts or customers.
- Track and record all cancellations, ensuring timely vendor notification and follow-up on outstanding credits.
Contract Auditing & Verification
- Review finance contracts and associated documents for completeness, compliance, and accuracy.
- Identify missing signatures, incorrect product information, or pricing discrepancies and coordinate corrections with F&I.
- Maintain an organized filing system for all warranty and contract documents.
Reconciliations & Reporting
- Maintain accurate schedules for warranty receivables, contract liabilities, and pending cancellations.
- Assist with month-end closing, ensuring all applicable warranty and cancellation transactions are posted correctly.
- Generate reports for management on outstanding items and trends in contract processing.
Our Ideal Candidate Will Possess:
- High school diploma or equivalent; associate degree in business or accounting preferred.
- Minimum 1–2 years of automotive accounting, warranty administration, or F&I support experience.
- Strong working knowledge of DMS software (CDK, Reynolds & Reynolds, Dealertrack, etc.) and Microsoft Excel.
- Familiarity with vehicle service contracts, GAP insurance, and extended warranty policies.
- Excellent organizational skills and attention to detail.
- Strong communication and follow-up skills across departments.
- Ability to manage sensitive and confidential information with discretion.
Working Conditions & Physical Requirements:
- Primarily an office-based role within a dealership environment.
- Requires long periods of computer use.
- Occasional bending, lifting, or moving boxes/files (up to 20 lbs).
- Regular interaction with internal departments and external vendors.
Sames Auto Group is committed to excellence in customer service and employee development. We believe every team member plays a vital role in our success and upholds a culture of accountability, support, and continuous improvement.
Sames Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.