Great Western Dining Service is a forward-thinking food service management company that recognizes the profound impact of exceptional cuisine. We believe that food fosters connection, cultivates the community, and creates enduring memories.

We are committed to cultivating a professional environment that values creativity, innovation, and collaboration. Our diverse team members are empowered to contribute fresh perspectives and inspired ideas, resulting in distinctive and memorable dining experiences for our guests.

As we continue to grow, we are proud to provide accelerated career advancement opportunities for dedicated and driven team members.

Position Summary

The Cafeteria Manager supports the successful operation of campus dining and retail food service locations by overseeing daily operations, supervising staff, and ensuring a positive dining experience for students, faculty, staff, and guests. This role works closely with campus partners and Great Western Dining leadership to maintain service excellence, financial accountability, and compliance with campus standards.

Essential Responsibilities

• Oversee the daily operations of assigned campus dining and retail food service areas
• Supervise, schedule, assign duties to, and evaluate the performance of dining staff
• Train, coach, and onboard team members with an emphasis on service, safety, and hospitality
• Foster a welcoming, inclusive, and student-focused dining environment
• Serve as a primary point of  communication between frontline staff and Great Western Dining leadership
• Ensure operational productivity, resolve service issues, and support continuous improvement initiatives
• Perform cash handling and reconciliation for residence hall and retail dining operations
• Accurately enter and maintain  accounts payable data
• Maintain NutriSlice menu labels and ensure compliance with nutrition transparency requirements
• Assist with inventory counts, data entry, and inventory control processes
• Support purchasing and ordering processes for retail food, coffee café items, and paper supplies
• Ensure retail operations are fully staffed and operated in accordance with university and company      specifications
• Assist with staffing coverage as needed to maintain service standards and uninterrupted meal service
• Support opening and closing procedures and ensure compliance with established operating protocols

Skills and Qualifications

• Dependable, reliable, and  committed to consistent attendance
• Ability to build and maintain positive working relationships with staff, students, and campus partners
• Comfortable working in a fast-paced, student-centered dining environment
• Strong basic math, reading, and computer skills
• Prior supervisory or lead experience in food service or hospitality preferred
• Working knowledge of food safety, sanitation, and regulatory compliance standards

Preferred Experience

• Experience in college, university, or contract food service operations
• Familiarity with campus dining systems, retail operations, or residence hall dining

Work Environment

• Active campus dining environment requiring flexibility in scheduling, including evenings or weekends as  needed
• Requires standing for extended periods and use of manual and electric food service equipment

Physical requirements of the job:

• Continuous walking and other means of mobility up to 8 hours a day
• Ability to reach, bend, stoop, push/pull and frequently lift/move up to 30 pounds