Operations Scheduling Coordinator 

About Us: TechPro Power Group and Companies (TPPG), including all current and future subsidiaries and affiliates such as Sentinel Power Services, Potomac Electrical Services (Potomac Testing Midwest and Potomac Testing Atlantic), Northern Electrical Testing (Potomac North), Technical Diagnostic Services (Sentinel-TDS), TDS Rentals & Leasing (TDS Equipment), and Switching Systems Solutions—provides comprehensive services across various sectors. We stand at the forefront of the power industry, offering cutting-edge solutions that optimize power equipment performance and reliability.

We are proud to be an employer of choice, recognized for our commitment to creating a positive work environment where innovation, collaboration, and diversity thrive. Our comprehensive services—including upgrades, retrofits, add-ons, refurbishment, and rigorous testing—are designed to meet and exceed the evolving demands of our clients.

Whether you are a skilled technician, an engineer, or a member of our office support team, you’ll find a culture that values your contributions and supports your professional growth. Join us and be part of a dynamic team driving the future of the power industry.

Job Title: 

Operations Scheduling Coordinator

Job Type: 

Full Time

Location:

May Vary

Location Type:

Hybrid

Pay Type: 

Hourly / Non-Exempt

Risk Category:

Non-Safety-Sensitive

Compensation: 

Pay Grade 3: $24.00 - $33.50

Additional Earnings: 

May include discretionary bonus

Travel: 

Minimal (1% - 10%)

Destinations/Regions: 

National

Benefits: 

· Health & Wellness including Medical, Dental, Vision, HSA & FSA

· 401(k) Retirement Plan Match Contribution

· PTO & Holiday Pay

· Paid Travel Expenses (when applicable)

· Career Advancement Opportunities

Position Overview:

The Operations Scheduling Coordinator supports day-to-day field operations by building and maintaining technician schedules, coordinating assignment changes, and ensuring accurate communication across technicians, project managers, and internal support teams. This role helps keep projects staffed appropriately, supports administrative workflows tied to payroll and billing, and coordinates onboarding scheduling so new hires integrate smoothly into field and project scheduling processes.

Success in this role requires strong organization, attention to detail, professional communication, and the ability to prioritize competing needs in a fast-paced environment.

How to Apply:

· To join our team, visit our careers page at TechPro Careers and complete your application today. Be sure to upload your resume if you have one. We look forward to learning more about you!

Please Review Key Responsibilities, Requirements & Additional Information Below):

Key Responsibilities:

1. Scheduling and Field Coordination:

· Build, update, and maintain daily/weekly technician schedules to support project timelines, outages, and staffing requirements.

· Coordinate technician assignments based on availability, project priorities, skill alignment (as provided by leadership), and required site constraints.

· Communicate schedule updates, changes, reporting expectations, and logistical details to technicians and project teams.

· Serve as the primary point of contact for schedule-related questions; troubleshoot conflicts and escalate constraints to Operations/PM leadership as needed.

· Maintain scheduling trackers and utilization logs to improve visibility of coverage and workload.

2. Administrative and Operational Support:

· Provide administrative support to Project Managers and Operations leadership (document organization, basic reporting, meeting notes, and follow-ups).

· Support timesheet collection and verification processes to help ensure accuracy and timely submission for payroll and billing.

· Maintain organized records, schedules, logs, and operational documentation following company standards.

· Coordinate routine operational tasks that support field readiness (site access requirements, roster updates, contact lists, and internal distribution lists).

3. Onboarding Coordination:

· Schedule onboarding activities (orientation sessions, introductions, first assignments/shadowing schedules, and initial schedule integration).

· Partner with HR and Operations leadership to ensure new hires are placed into scheduling workflows promptly and consistently.

· Maintain onboarding scheduling checklists and ensure onboarding scheduling steps are documented and completed.

4. Reporting and Documentation:

· Maintain accurate operational trackers (scheduling dashboards, staffing/utilization logs, and schedule-change history).

· Generate basic reports for leadership (coverage summaries, utilization snapshots, schedule exceptions, and backlog indicators).

· Support continuous improvement by identifying recurring scheduling pain points and recommending workflow updates.

5. Additional Responsibilities

· Perform other related duties as assigned to support business needs.

· Continuously seek opportunities for professional development and contribute to team-wide learning and growth.

Requirements (Education, Experience, Skills & Attributes):

· High school diploma or equivalent.

· 2+ years of experience in scheduling, administrative support, dispatch, or operations coordination.

· Proficiency with Microsoft Office (Outlook, Excel, Word) and comfort working in shared trackers and scheduling tools.

· Strong organization, attention to detail, and follow-through; ability to manage multiple priorities in a deadline-driven environment.

· Strong written and verbal communication skills; ability to coordinate across technicians, PMs, and internal stakeholders.

· Ability to maintain confidentiality and handle sensitive information appropriately.

· Valid driver’s license required; must be able to operate a company or personal vehicle for business purposes and meet all applicable company and client screening requirements based on job duties (e.g., motor vehicle record, background check, drug testing, or other applicable screenings).

Preferred Qualifications:

· Experience in a technical, field-service, construction, industrial, or project-driven environment.

· Experience supporting timekeeping, scheduling, dispatch, or project coordination workflows.

· Associate degree or relevant coursework.

Physical Requirements:

This job operates in an office environment. While performing the duties of this job, the employee is regularly required to:

· Sit or stand for extended periods.

· Perform repetitive movements, such as typing or filing. 

· Reach with hands and arms.

· Communicate verbally and in writing.

The employee may occasionally be required to:

· Lift and/or move up to 25 pounds.

· Use hands to handle, control, or feel objects, tools, or controls.

· Walk, stoop, crouch, or crawl.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position, in accordance with applicable laws.

This job description outlines the primary responsibilities and qualifications for the position, highlighting the collaborative and essential skills necessary for success. While we aim to provide an accurate depiction of the role, actual duties may vary based on organizational needs and evolving business requirements. These statements describe the general nature and level of work performed and are not an exhaustive list of all responsibilities, duties, and skills required.

Equal Opportunity & E-Verify Notice:

TechPro Power Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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