Facility Manager
Worcester, MA Friendly House - Wall Street Location
Job Type
Full-time
Description

    

  • SUMMARY: The Facility Manager oversees the building and grounds of 36 Wall Street, ensuring the facility is safe, clean, and fully operational, and that the grounds are similarly well maintained in a way that demonstrates respect and care to clients, staff and our neighbors.
Requirements

  DUTIES AND RESPONSIBILITIES:

  •  Supervise, direct, and maintain a building with a total gross square footage of approximately 17,000sf.
  •  Maintain building systems, such as heating, air conditioning, ventilation, plumbing, and electrical.
  •  Oversight & management of building inspections, permitting and overall code adherence. 
  •  Manage contractor and vendor relationships and review service contracts regularly to ensure facility management needs are being met; negotiate bids and contracts for third party workers.
  •  Initiate purchase requests, monitor expenses and payments, and develop and implement cost reduction initiatives
  •  Plan to build maintenance and operational programs and ensure efficiency of all building systems.
  •  Responsible for the overall security of the building & grounds, including operational oversight & management of security systems.  
  •  Perform, coordinate or oversee all maintenance services including repairs, janitorial services, and maintenance of grounds.
  •  Maintain a safe work environment for all employees.
  •  Performs other related duties as assigned by management.

 SUPERVISORY RESPONSIBILITIES:

  •  Directly supervise the Custodian assigned to 36 Wall Street.
  •  Supervise & support special projects and maintenance volunteers as needed.
  •  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  •  Responsibilities include interviewing, hiring, and training employees; scheduling, assigning, and directing work; provide regular supervision & performance appraisal; addressing employee concerns and provide resolution.   

QUALIFICATIONS:

  • Minimum of five years’ experience in facilities management, maintenance, construction, or related field
  • Minimum of two years’ supervisory experience
  • Must be available outside working hours for emergent communication
  • Knowledge of building operating systems; working knowledge of electrical, plumbing, HVAC and mechanical systems
  • Working knowledge of principles and practices of project management
  • Sound knowledge of health, safety, and environmental regulations
  • Must have good organizational skills and ability to efficiently multi-task, define problems, and resolve them quickly
  • Experience in forecasting capital needs & managing budgets
  • Accurate and precise attention to detail
  • Must possess strong customer service and interpersonal skills, must be able to communicate and collaborate effectively with internal personnel at all levels and external vendors in a supportive and positive manner
  • Must possess basic computer skills (email, word processing, spreadsheets)
  • Must possess current driver's license and excellent driving record
  • Other skills required: general knowledge of building codes & inspectional requirements

 COMPETENCIES:

  •  Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  •  Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  •  Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
  •  Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  •  Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
  •  Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


 Physical Demands and Work Environment:

  • Both general office conditions and occasional outdoor work with exposure to extreme temperatures and inclement weather conditions.
  • This position requires prolonged periods of time walking, standing, bending, lifting, ascending and descending steps and ladders; must be able to lift and carry up to 50 pounds.
  • Able to respond to emergencies in the evenings and on weekends is required.

 

Salary Description
$50,000-$60,000