JOB SUMMARY

The Museum Associate supports the overall operations of the Edward-Dean Museum & Gardens by providing excellent visitor service and assisting with daily museum functions. This is a hands-on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. In addition to supporting museum exhibits and collections-related activities, this position also assists with museum programs and events, including basic event support and coordination as needed.

Hours Per Week: 20  

PRIMARY RESPONSIBILITES 

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provide quality customer service, feedback and recommendations.
• Assisting patrons and public with questions
• Support and promote museum programs and events through visitor engagement and basic outreach assistance.
• Assist in the submission of Museum events to media outlets.
• Willingness to participate in exhibit creation and installation.
• Conduct engaging venue tours, providing prospective clients with comprehensive information. 
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Support events and facility readiness by assisting with set-up and tear-down, resetting spaces after events, and helping maintain a clean and organized environment.
• Other duties as assigned.

 An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work   experience required.

· Must be outgoing, customer service oriented and willing to adapt to a fast-paced museum environment.

· Have the ability to follow detailed instructions.

· Be a team player with a positive attitude and possess excellent customer service skills.

· Adapt to changing work schedule which includes evening and weekend shifts.

· Frequent carrying and lifting of museum materials is required.

· Position requires long periods of standing and the ability to push carts and lift boxes up to 40 lbs.

Benefits:

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT 

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.