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Job Type

Part-time

Description

Department: Food & Beverage
Reports to: Food & Beverage Managers

Status: Seasonal | Non-Exempt | Hourly $18.00

Position Summary
The Host/Hostess is the first point of contact for members and guests. This role sets the tone for the dining experience by providing a warm welcome, managing seating and reservations, and supporting smooth restaurant flow. The Host/Hostess works closely with the Front of House team to ensure an organized, efficient, and enjoyable member experience.

Key Responsibilities

Member Experience

Greet members and guests by name whenever possible (Mr., Ms., Miss, etc.)
Escort guests to tables and present menus and daily features
Answer phones and assist with questions, reservations, and to-go orders

Seating & Coordination

Manage reservations and waitlists using Club Essential POS and Host Me
Communicate seating updates with servers and bartenders
Monitor dining room flow and assist with pacing

Setup & Support

Maintain a clean and organized host stand and entry area
Stock menus, children’s menus, and supplies
Polish/roll silverware as needed
Assist with buffet and event setup/breakdown
Complete side work at the end of each shift

Teamwork & Service Standards

Attend pre-shift lineups
Follow food safety and sanitation standards
Support teammates and jump in where needed
Provide prompt, courteous service to all members and guests
Report issues or member concerns to management

Requirements

Friendly, outgoing, and professional demeanor

Strong communication and organization skills
Comfortable multitasking in a fast-paced environment
Reliable and punctual
Team-oriented with a positive attitude
Willing to learn club standards and procedures

Physical & Work Requirements

Stand and walk for extended periods
Lift up to 25 lbs occasionally
Work indoors and outdoors in varying weather conditions
Work evenings, weekends, and holidays as needed
Work safely around hot surfaces, wet floors, and typical restaurant equipment

Note: This job description outlines the primary responsibilities of the role but is not intended to be all-inclusive. Additional duties may be assigned as business needs require.