About Us:

At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.
We’re looking for a Medical Coder Specialist in the NW Arkansas area, who will play a key role in supporting accurate, timely and efficient billing operations that keep our clinics running smoothly and our clients well-served.

Position Summary:

This Coder reviews medical records to assign accurate ICD-10-CM, CPT, and HCPCS codes to injuries and treatments, ensuring compliance with state regulations and proper insurance reimbursement. They analyze high-dollar, complex claims for medical appropriateness, acting as a liaison between medical providers and claims staff to process payments.

What You’ll Do:

• Coding Accuracy: Translate detailed medical documentation of injuries into accurate ICD-10-CM diagnosis codes and CPT procedure codes.
• Compliance & Review: Audit medical charts for billing accuracy, ensuring adherence to Workers' Compensation fee schedules and state laws.
• Communication: Serve as a subject matter expert (SME), answering inquiries from medical providers, and Third-Party Administrators (TPAs).
• Denial Management: Follow up on unpaid or denied claims. 
• Reconcile daily/weekly billing reports and assist with month-end statements.
• Communicate with clinics, providers, employers, and third-party administrators regarding billing inquiries.
• Identify trends in denials or errors and escalate concerns appropriately.
• Maintain strict confidentiality of patient and employer records in accordance with HIPAA.
• Support the Billing Supervisor and team with special projects, process improvements, and departmental needs.

Clinic Schedule

Our Springdale clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.

This position is full-time, 40 hours per week.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Minimum Qualifications:

• Live in the NW Arkansas area or being willing to relocate to the area (this is not a remote role).
• AHIMA (CCS, CCS-P) or AAPC (CPC) certifications are required. 
• Proficiency in ICD-10-CM and CPT coding.  
• Understanding of state-specific fee schedules and medical billing regulations. 
• Strong understanding of insurance processes, EOBs, denials and claims follow-up.
• Accurate data-entry skills and strong attention to detail.
• Proficiency with billing systems, practice management software and Microsoft Office.
• Strong communication skills and professional demeanor.
• Ability to work independently and meet deadlines in a fast-paced environment.
  

Preferred Qualifications:

• Experience in workers' compensation, occupational medicine, or personal injury is preferred but not required.
• Familiarity with ICD-10, CPT coding and medical terminology.
• Experience with SYSTOC or other occupational health EMRs.
• Collections or accounts receivable experience.
• Bilingual (English/Spanish)

Join Our Team

If you’re organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you. Apply today and become part of a team that truly values care — for our patients, our partners, and each other.