This role bridges engineering expertise with customer application needs, providing advanced technical guidance in chain and sprocket selection, application analysis, and problem solving. The position partners closely with Sales, Product Management, and Supply Chain to support business growth, improve product fit, and drive customer success. 

Key Responsibilities

• Analyze customer applications and recommend optimal chain and sprocket solutions based on load, speed, environment, and duty cycle 
• Collaborate with engineering, production, and sales teams to support product development and drive revenue growth. 
• Engage with new and existing customers to demonstrate the value our products can provide. 
• Perform detailed chain selection, including size, pitch, material, attachments, and lubrication requirements 
• Provide integrated solutions to customers with consideration of chain, sprocket, tensioner and their layout. 
• Troubleshoot field issues and conduct root cause failure analysis (wear, elongation, fatigue, misalignment, lubrication, overload) 
• Prepare technical reports, application recommendations, and customer-facing documentation 
• Provide technical support to Sales, including participation in customer visits and OEM engagements 
• Support specification development and influence OEM approvals and product positioning 
• Collaborate with Product Management to identify application gaps, over-specification, and continuous improvement opportunities 
• Communicate effectively with Supply Chain on technical requirements vs. supply constraints to support sourcing and localization 
• Align global part numbers and specifications with real-world applications and support standardization initiatives 

Core Technical Expertise

• Chain and sprocket engineering fundamentals, including engagement mechanics and tooth profile design 
• Lubrication methods, wear mechanisms, and fatigue behavior under varying operating conditions 
• Understanding of shock loads, elongation, and system dynamics in power transmission systems 
• Strong diagnostic capability for identifying and resolving field performance issues 
• Sales experience preferred; must be comfortable with client-facing responsibilities and periodic travel. 

Benefits:

• Competitive salary
• Flexible hours
• Health, dental and vision insurance
• 401(k)
• Profit sharing plan
• STD, LTD and life insurance
• Generous PTO policy and paid holidays

WORK LOCATION:

• Position works out of headquarters located in Waukegan, IL USA

Qualifications & Experience

• Bachelor’s degree in Mechanical Engineering or a related field 
• 10+ years of experience in application engineering, technical sales, or product engineering within power transmission (chain and sprocket preferred) 
• Strong working knowledge of roller chain systems and industrial applications 
• Experience supporting or working with industrial distributors and OEMs 
• Proven ability to influence technical decisions and support commercial outcomes 

Core Capabilities

• Strong blend of technical expertise and commercial acumen 
• Ability to translate application insight into practical, revenue-generating solutions 
• Effective communicator with engineers, purchasing teams, and sales professionals 
• Proactive, solutions-oriented problem solver with a continuous improvement mindset

Preferred Experience

• Background in agriculture, material handling, or similar industries 
• Customer-facing experience in technical or sales environments