At Kapnick Insurance, we believe exceptional workplace experiences create stronger teams, better collaboration, and lasting client relationships. We’re looking for a highly organized, proactive, and people-focused leader to help shape the day-to-day experience across our offices while serving as a trusted partner to executive leadership.

This is more than an administrative role — it’s an opportunity to build and elevate a workplace services function that impacts employees, clients, and visitors every day.

What You’ll Do

As the Workplace & Executive Services Manager, you’ll lead workplace operations and executive coordination across multiple office locations. You’ll oversee a team of Workplace Coordinators, drive operational consistency, and help create an engaging, professional, and high-performing environment companywide.

In this role, you will:

• Partner closely with executive leadership to coordinate key meetings, communications, and organizational initiatives 
• Lead and develop the Workplace Coordinator team across all locations 
• Create consistent workplace standards, systems, and service experiences 
• Oversee office operations, facilities coordination, vendor relationships, and shared workplace tools 
• Coordinate leadership meetings, company events, board meetings, and off-site experiences 
• Drive process improvements and identify opportunities to increase efficiency and organization 
• Help shape a welcoming, engaging, and service-oriented employee experience 

What Makes This Role Unique

This position combines:

• Executive partnership and organizational coordination 
• Multi-location workplace operations leadership 
• Team management and coaching 
• Employee experience and culture support 
• Process improvement and operational strategy 

If you enjoy building systems, improving experiences, leading people, and keeping fast-moving organizations running smoothly, this role offers significant visibility and impact.

What We’re Looking For

Required Qualifications

• 5+ years of administrative, office management, workplace operations, or executive support experience 
• Experience leading administrative or operational teams 
• Strong organizational and project management skills 
• Exceptional professionalism, discretion, and judgment 
• Ability to manage multiple priorities in a fast-paced environment 
• Strong written and verbal communication skills 
• Proficiency with Microsoft Office including Outlook, Word, Excel, and Teams 

Preferred Qualifications

• Experience supporting multi-location office operations 
• Experience with workplace systems and office management tools 
• Associate’s or Bachelor’s degree (or equivalent experience) 

Work Environment & Schedule

• Full-time, Monday–Friday 
• In-office role with travel between office locations and company events as needed 
• Collaborative, fast-paced, and highly team-oriented environment 

Success in This Role Looks Like

• A consistent, high-quality workplace experience across all offices 
• Strong executive and employee satisfaction 
• Streamlined processes and improved operational efficiency 
• A highly engaged and well-developed Workplace Coordinator team 
• Well-executed meetings, events, and workplace operations 

Why Join Kapnick Insurance?

At Kapnick, we value collaboration, innovation, service excellence, and continuous improvement. You’ll have the opportunity to make a visible impact on both employee experience and organizational effectiveness while working alongside a supportive leadership team.

If you’re energized by creating exceptional workplace experiences and helping organizations operate at their best, we’d love to hear from you.