Title: Administrator

License Required: RN or licensed LPC-MHSP, LCSW, LMFT

Schedule: M-F Dayshift (24/7 oversight)

Job purpose 

The Hospital Administrator provides overall executive leadership, operational direction, and accountability for a freestanding psychiatric hospital in Tennessee. This role ensures safe, high-quality, patient-centered behavioral health services; financial sustainability; regulatory compliance; workforce engagement; and strong community partnerships. The Administrator leads all hospital departments and works closely with the Medical Staff, Governing Board, clinical leadership, and corporate partners to achieve strategic, clinical, quality, and financial objectives. 

3 Cs:

• Care – Provide the best possible patient Care
• Compliance – Ensure the program operates within all regulations
• Community – Become a wonderful addition to your local Community

A. Care: All employees are expected to provide the best possible patient care.

1. Ensure a caring and congenial environment which is necessary for healing.
2. Ensure completion of initial intake of potential patient is completed accurately.
3. Participate in staffing as needed and pass on relevant information to other members of the treatment team to facilitate patient success.
4. Ensure patient treatment plan is completed accurately.
5. Keep in contact with the Chief Executive Officer or designee and inform them in a timely manner of anything that might impact the patients or Ripley Behavioral Health Hospital.
6. Coordinate schedules with psychiatrist to ensure participation with treatment team.
7. Demonstrate knowledge of mental health assessment for adults, case management and behavioral health disorders. 
8. Delegate as needed to ensure continuity of care and deadlines are met.
9. Responsible for ensuring operational outcomes are meeting/exceeding budgeted expectations.

B. Compliance: Ensure the program operates within all regulations.

1. Ensure all rules associated with the state/federal government are followed.
2. Be prepared for surveys by regulatory groups.
3. Provide evaluations and documentation per guidelines.
4. Keep up to date on all training obligations.
5. Ensure all forms are signed and completed appropriately.
6. Respond to inquiries on a timely basis and provide further referrals and follow up as necessary.
7. Provide reports as requested by the Regional Clinical Director or designee.

C . Community: Become a wonderful addition to your local community.

1. Participate in community events.
2. Provide community education as needed and ensure the community is aware of the programs offered.
3. Keep up to date community education contacts.
4. Participate in customer service training as it relates to community integration.
5. Serve as a member of the leadership team.

Preferred Qualifications

• Master’s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field.
• Prior experience as an Administrator, CEO, COO, Executive Director, or senior leader in a freestanding psychiatric hospital.
• Experience with CMS certification, Joint Commission or other accreditation surveys, and Tennessee behavioral health regulations.
• Clinical licensure or professional certification in healthcare administration, nursing, behavioral health, or a related discipline.
• Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records.
• Experience communicating & working closely with Physicians.
• Understanding and experience in behavioral healthcare.
• Demonstrated skill in utilization management and review systems.
• Ability to work independently and collaboratively with multiple disciplines.
• Demonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team building.
• Excellent oral and written communication skills.

Working conditions

This position requires regular on-site presence and the ability to respond to operational needs outside normal business hours, including emergencies, regulatory visits, and critical incidents.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.

Direct reports

This position directly supervises Program Therapists, Human Resources, Purchasing, Social Services, Registration, Security, Maintenance and other outpatient personnel.