Description
Position Summary
Hosts are the first and last point of contact for our guests and play a critical role in setting the tone for the entire dining experience. This role requires warmth, organization, strong communication, and the ability to manage guest flow in a fast-paced environment.
Key Responsibilities
- Greet guests warmly and professionally
- Manage reservations, waitlists, and seating flow
- Communicate accurate wait times
- Coordinate with servers and managers to balance sections
- Answer phones and assist with guest inquiries
- Maintain cleanliness and organization of the host stand and entry area
What We’re Looking For
- 1+ year of experience in hospitality, food service, or retail preferred
- Friendly, professional, guest-focused demeanor
- Strong organization and multitasking skills
- High energy with the ability to stay calm under pressure
- Dependable, punctual, and team-oriented
- Flexible availability, especially on weekends
Requirements
To perform this role successfully, team members must be able to:
- Meet minimum age requirements for the position and obtain any required permits or certifications (e.g., Washington State Food Worker Card, MAST permit, etc.).
- Stand and walk for extended periods of time.
- Move quickly and safely through a busy dining room environment.
- Lift and carry up to 25–40 pounds (role dependent).
- Work in a fast-paced, high-volume environment.
- Communicate effectively with guests and team members.
- Follow company policies, safety standards, and operational procedures.
- Work evenings, weekends, and holidays as business needs require.
- Perform essential job functions with or without reasonable accommodation.
Benefits:
- Employees are eligible for employer-paid medical, dental, and vision insurance after 6 months of employment, provided they average at least 30 hours per week.
- The employer covers 75% of the premium.
- Dependent/family coverage is available at full cost to the employee.
- Paid Sick and Safe Leave (PSSL): Accrued and available for use in accordance with Washington state and local laws.
- Additional benefits include:
- 50% off meals on shifts worked.
- 25% off when dining on a day off.
Compensation:
- Minimum wage ($17.13) per hour plus tip pool participation.
- Based on current 2026 earnings, average tips per hour typically range from $14-$18 per hour.
- Actual earnings may vary based on factors such as shift volume, business levels, and individual performance.