REPORTS TO: Senior Program Manager
STATUS: Exempt, Salaried, Full-time
LOCATION: Chicago, Illinois
ABOUT ALL CHICAGO:
All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. Through our Community Partnerships program, we serve as the backbone of Chicago’s city-wide response to homelessness. We partner with 44 agencies and lead them through a year-round research, evaluation, strategic planning, and federal funding application process. Learn more at allchicago.org.
All Chicago supports Chicago’s Continuum of Care (CoC) which is a membership organization comprised of more than 100 organizations and individuals who drive Chicago’s citywide response to homelessness. All Chicago is considered the “backbone” of Chicago’s city-wide response to homelessness and coordinates training and financial support for over 164 housing and homeless services projects in Chicago. The Program Coordinator is responsible to provide support to the Senior Program Manager in executing the Coordinated Entry workplan, in partnership with the Coordinated Entry Lead Agency. The Coordinator is accountable for overseeing and providing specialized support to multiple projects relating to the completion of the collaborative applicant activities, the administration of various committees and workgroups, the coordination of the biannual All CoC meetings, and other duties as appropriate. The Coordinator is also responsible for activities including but not limited to data processing and analysis, records management, the development of reports, and project planning. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.
Continuum of Care/Coordinated Entry Activities (approximately 50% of the position)
- In collaboration with Senior Program Manager, provide staff support to the Coordinated Entry line of work and affiliated workgroups to establish coordinated access system per HUD regulations, CoC Action Agenda, and Chicago’s Plan 2.0.
- Provide support to the liaison between All Chicago and CSH, Coordinated Entry Lead Agency, in all matters related to the implementation and refinement of Coordinated Entry.
- Keep current on trends and best practices in Coordinated Entry and make appropriate recommendations as needed to Coordinated Entry affiliated work groups.Provide staff support to CoC Action Agenda workgroups, as assigned by Senior Program Manager.
- Provide technical assistance and capacity building opportunities related to Coordinated Entry.
- Lead trainings in the community on Coordinated Entry.
- Respond effectively and professionally to inquiries, complaints or concerns, as presented by staff, persons of lived experience, service providers, and other stakeholders.
Collaborative Applicant Activities (approximately 25% of the position)
- Support the Program Team with the successful completion of the Housing Inventory Count (HIC), Point-in-Time (PIT) Count, Grants Inventory Worksheet (GIW), and Project Applications.
- Assist the Program Team with gathering, developing and disseminating program reports at a minimum on a quarterly basis. Create new reports as needed.
- In collaboration with Program Team members, support designated CoC Committees and work groups.
- Assist with researching of HUD regulations; gather data and documents; and complete other related activities, as necessary.
- Support the Program Team in responding in a timely manner to CoC members’ inquiries regarding CoC Programming rules, regulations and operations. Respond to CoC members’ inquiries regarding committees, community initiatives, and community resources.
- Support the Program Team to develop and facilitate quarterly HUD CoC-funded Partners meetings.
- In a timely manner, respond to inquiries from non-CoC members regarding CoC Program funding and membership opportunities.
- Support specific Plan 2.0 initiatives, as assigned by the Senior Program Manager.
Administrative Support (approximately 20% of the position)
- In collaboration with the CoC Communications Manager, disseminate relevant announcements to the CoC and the community at-large regarding CoC program-related news.Coordinate logistics of internal team meetings.In collaboration with the CoC Communications Manager, manage numerous community listserves.Assist the VP of Community Partnerships with completing the Collaborative Applicant quarterly reports for the Collaborative Applicant Committee.
Other Tasks (approximately 5% of the position)
- Actively participate in monthly staff and team meetings.
- Other duties as assigned.
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
- A Master’s degree in Social work, Psychology, Social Justice, Public Policy or Management or equivalent degree is preferred, a Bachelor’s degree or equivalent experience is required.
- Minimum 2-5 years of professional experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
- High level of knowledge and competency in HUD-funded programming and Coordinated Entry is preferred.
- Knowledge using ServicePoint (and HMIS system) is highly preferred.
- Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, Outlook, and Access.
- Strong interpersonal skills, professional presence, and ability to interact with a diverse audience.
- Excellent professional written and verbal communication skills; ability to convey information in a clear and concise manner.
- Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities.
- Willingness to work occasionally outside of normal business hours and to take on more responsibilities as assigned.
- A strong work ethic, integrity, and the highest ethical standards are expected.
- Ability to respond effectively and professionally to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders.
- Passion for inclusivity and diversity, and interest in being part of a multicultural team.
- Work Place is a smoke- and drug-free environment.
- Intermittent travel to off-site locations required.
- Position requires frequent and regular computer and phone use.
- This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required a few times a year.
- All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Salary is $41,000 -47,100, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
How to apply:
- Apply online with cover letter, resume and salary range requirements.
- Incomplete applications will not be considered.
- Applications will be accepted until position is filled.osition begins as soon as possible.
- No phone calls, please.