The Receptionist serves as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment. This role supports the smooth day-to-day operations of the office by managing front desk responsibilities and providing basic administrative assistance. The ideal candidate is technologically savvy, with working knowledge of Microsoft Office and standard office equipment, and demonstrates strong organizational and multitasking skills, along with a proactive, service-oriented mindset. The Receptionist must also exercise discretion and maintain confidentiality when handling sensitive information such as incoming mail, visitor logs, or calls related to HR, finance, client, or other business matters.

  1. Front Desk and Visitor Management:

· Greet and welcome visitors with a friendly and professional demeanor, ensuring a positive first impression.

· Answer and direct phone calls to the appropriate individuals or departments, taking accurate messages when needed.

· Maintain a clean, organized, and professional front desk and reception area.

· Handle inquiries and requests from clients, vendors, and team members with professionalism and efficiency.

· Manage the visitor log, issue badges, and maintain sign-in/out procedures to ensure accurate documentation and site security.

2. Administrative and Office Support: 

· Provide general administrative assistance including data entry, filing, scanning, and organizing records.

· Assist in scheduling meetings, coordinating appointments, and managing conference room availability.

· Monitor inventory levels of office supplies and place orders when stock is low.

· Ensure the reception area and shared spaces remain clean, stocked, and professionally maintained.

· Collaborate with internal teams to support a positive, productive, and well-organized office environment.

3. Communication & Coordination:

· Relay messages and announcements accurately to staff and leadership.

· Provide directions or general information to walk-in visitors and callers.

· Track incoming shipments, deliveries, and materials to the facility, and notify or coordinate with appropriate team members for receipt or distribution.

· Manage all incoming and outgoing mail and packages, including date-stamping, sorting, and ensuring timely internal delivery or outgoing dispatch.

4. Support to Other Departments: 

· Assist HR, Accounting, or Operations with basic administrative tasks when requested.

· Help prepare onboarding packets or visitor welcome materials when needed.

5. Additional Duties:

· Perform other related duties as assigned to support business needs.

· Continuously seek opportunities for professional development and contribute to team-wide learning and growth.

Requirements (Education, Experience, Skills & Attributes):

· High school diploma or equivalent required

· Proficient in Microsoft Office Suite (Outlook, Word, Excel)

· Excellent verbal and written communication skills.

· Strong organizational skills, attention to detail, and the ability to multitask and manage time effectively

· Professional appearance and demeanor

· Able to work independently and collaboratively

· Ability to remain composed in a fast-paced environment

Preferred Qualifications:

· 1–2 years of experience in a receptionist, front desk, administrative support, or customer service role

· Associates degree or higher preferred

Physical Requirements:

This job operates in an office environment. While performing the duties of this job, the employee is regularly required to:

· Sit or stand for extended periods.

· Perform repetitive movements, such as typing or filing. 

· Reach with hands and arms.

· Communicate verbally and in writing.

The employee may occasionally be required to:

· Lift and/or move up to 25 pounds.

· Use hands to handle, control, or feel objects, tools, or controls.

· Walk, stoop, crouch, or crawl.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

This job description outlines the primary responsibilities and qualifications for the position, highlighting the collaborative and essential skills necessary for success. While we aim to provide an accurate depiction of the role, actual duties may vary based on organizational needs and evolving business requirements. These statements describe the general nature and level of work performed and are not an exhaustive list of all responsibilities, duties, and skills required.

Equal Opportunity & E-Verify Notice:

TechPro Power Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

TechPro Power Group participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit www.e-verify.gov.

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