Orientation Specialist (Healthcare Onboarding)
Description

  

About Us

Come grow with us!

Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.

Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.

We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture.

Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.

Elite DNA Behavioral Health is seeking to hire a full-time Orientation Specialist! 

  

Position Overview

The Onboarding & Orientation Specialist plays a critical role in supporting the onboarding experience at Elite DNA Behavioral Health and works closely with HR leadership to ensure all new hires are onboarded efficiently, compliantly, and with a high-quality first-day experience.

This role is responsible for executing onboarding processes in a high-volume environment while maintaining strong attention to detail and consistent communication across departments.

  

Key Responsibilities

Onboarding Coordination & Compliance

  • Coordinate      all pre-employment requirements including drug screens, background checks,      and onboarding documentation 
  • Ensure      completion and accuracy of all onboarding paperwork within Paylocity and      Monday.com
  • Track      onboarding progress and maintain organized onboarding logs and checklists 
  • Support      license verification, insurance credentialing coordination, and healthcare      compliance requirements 

Offer Letters & New Hire Communication

  • Send      offer letters and onboarding instructions to candidates 
  • Serve      as the primary point of contact for new hires prior to start date 
  • Provide      clear communication on onboarding steps, timelines, and expectations 

Cross-Functional Coordination

  • Partner      with IT to ensure timely setup of: 
    • Email       accounts 
    • System       access 
    • Hardware       and equipment 
  • Coordinate      with hiring managers to confirm onboarding readiness and start dates 

Orientation Facilitation

  • Lead      and facilitate monthly new hire orientation sessions (onsite) 
  • Present      company overview, policies, systems, and expectations 
  • Ensure      a professional, welcoming, and organized first-day experience 

Process Execution

  • Follow      established onboarding processes and workflows consistently 
  • Ensure      all onboarding steps are completed prior to employee start date 
  • Escalate      delays or issues impacting onboarding timelines 

  

Qualifications

  • 1–3+      years of experience in onboarding, HR coordination, recruiting support, or      administrative roles 
  • Experience      in healthcare, behavioral health, or compliance-heavy environments      strongly preferred 
  • Familiarity      with Monday.com, Paylocity or similar HRIS systems preferred 
  • Strong      organizational skills and attention to detail 
  • Ability      to manage high-volume onboarding workflows 
  • Strong      communication and presentation skills 
  • Proficiency      in Microsoft Office and general computer systems 

  

Why Join Us

  • Be      part of a rapidly growing behavioral health organization 
  • Play a      key role in shaping the new hire experience 
  • Work      in a collaborative, mission-driven environment 
  • Opportunities      for growth and development