Purpose:

The Supported Decision-Making (SDM) Training and Outreach Coordinator assists in the development, implementation, and training of AIM’s Supported Decision-Making program in accordance with OPWDD contract requirements. This position champions service quality, professional development, and team growth while ensuring AIM’s values and person-centered practices are reflected throughout all aspects of the SDM program. The role provides education, mentorship/facilitation support, and professional training to AIM employees and subcontractors. Additionally, this role provides education and resources to community partners, stakeholders, and individuals interested in Supported Decision-Making services. 

This position requires a passionate, organized, and forward-thinking professional with knowledge of Supported Decision-Making practices, staff development, and regulatory compliance. Responsibilities include assisting in the creation of SDM facilitation and mentorship trainings, delivering periodic and as-needed training, and ensuring all SDM team members and subcontractors maintain required certifications, competencies, and compliance standards to support the consistent delivery of high-quality services. State-wide travel is required to provide in-person education and training to regional subcontractors and other stakeholders. 

Essential Functions:

• Develop, implement, and provide oversight of in-person and virtual education, training, and support related to Supported Decision-Making for individuals receiving services, families, staff, subcontractors, and community stakeholders. 
• Assist in the creation, facilitation, and ongoing improvement of training materials, outreach resources, and educational content related to Self-Direction, Supported Decision-Making, and OPWDD regulations. 
• Plan, schedule, and conduct trainings for Facilitators, Mentors, AIM staff, subcontractors, families, and external stakeholders, including statewide travel as needed.  
• Foster a culture of dignity, inclusion, and empowerment. 
• Communicate training successes, concerns, and program updates with leadership in a timely and professional manner. 
• Assist with maintaining accurate training records, certifications, staff development documentation, and compliance tracking systems. 
• Support the development and implementation of standards, policies, and procedures related to staff training, credential maintenance, and professional development. 
• Serve as a liaison between AIM staff, subcontractors, facilitators, mentors, advocates, and other stakeholders to support effective communication and collaboration. 
• Directly supervise Supported Decision-Making’s intake coordinator and Supported Decision-Making training specialists
• Assist with program evaluation, data collection, reporting, and quality assurance activities to ensure compliance with OPWDD Supported Decision-Making contract requirements and AIM standards. 
• Maintain confidentiality, demonstrate professionalism, and work independently while supporting AIM’s mission and values. 
• Facilitate for decision makers, as needed, and/or provide Mentorship to trained facilitators in compliance with OPWDD Supported Decision-Making contract requirements and AIM standards. 

Other duties:

• Represent AIM Services at meetings, conferences, and events as requested.
• Adherence to all Agency policies.
• Participate as an active member of the individuals’ Circle of Support team as requested.
• Flexibility of schedule to ensure individualized supports and program implementation.
• Perform system audits as necessary/requested.
• Any and all other related duties as requested by agency Administration.
• Position includes extensive statewide travel.

Qualifications:

• Bachelors Degree preferred, High School Diploma/ GED required.
• Minimum of 2 years working in the field of Intellectual and Developmental Disabilities.
• Previous training experience preferred.
• Strong typing and computer skills and experience with Microsoft Office Products (Word, Excel, PowerPoint, Outlook, TEAMS).
• Comfortable and confident with public speaking
• Excellent verbal and written communication skills.
• A comprehensive understanding of OPWDD Regulations and Supported Decision-Making
• Excellent organizational, time management, and interpersonal skills, as well as attention to detail.
• Valid NYS Driver’s License acceptable to Agency insurance standards, preferred. Maintenance of valid insurance and registration and provide proof of insurance if using own vehicle.
• Statewide travel required with possibility of overnight stays.
• Willingness to maintain a 40 hour/week flexible schedule.

Physical/Cognitive Requirements:

• Speaks clearly and remains calm in stressful or demanding situations.
• Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
• Sitting for extended periods of time.
• Use of computers and/or writing for extended periods of time.
• Bending, reaching, pushing, pulling as needed in the workplace - must be able to lift a minimum of 50 pounds.