JOB TITLE: Human Resources Operations Manager

DEPARTMENT: Human Resources 

REPORTING TO: Director of Human Resources

PRIMARY FUNCTION OF POSITION: 

The HR Operations Manager is responsible for leading and managing the core operational functions of Human Resources across the organization, with primary ownership of payroll administration, benefits administration, HR compliance, HR systems, and workforce administration processes.

This role serves as the central point of ownership for HR operational excellence, ensuring consistency, compliance, and process integrity across all locations. While site-level HR Generalists manage day-to-day employee support and local HR administration, the HR Operations Manager provides centralized oversight, process governance, and operational partnership to ensure company-wide alignment.

The HR Operations Manager partners closely with the Director of Human Resources, site HR teams, leadership teams, Finance, and external brokers and vendors to support efficient and compliant HR operations.

DESCRIPTION OF DUTIES:

Payroll Administration

• Own and oversee company-wide payroll processing, ensuring accuracy, timeliness, and full compliance with federal, state, and local requirements.
• Establish and enforce payroll governance controls, audits, reconciliations, and dual-review processes.
• Manage payroll system configurations, earnings and deduction structures, and multi-state tax setup and compliance.
• Own timesheet administration, ensuring accuracy and completeness prior to each payroll cycle.
• Identify, investigate, and properly correct payroll errors, including employer tax recovery, in accordance with applicable regulations.
• Serve as primary point of contact for payroll vendors and all escalated payroll matters.

Benefits Administration

• Own administration and oversight of all employee benefit programs, including medical, dental, vision, FSA, HSA, life, and voluntary plans.
• Manage broker relationships, carrier partnerships, plan renewals, and new plan implementations.
• Lead annual open enrollment strategy, communications, system setup, and employee education.
• Oversee leave administration compliance, including FMLA, COBRA, ACA, and applicable state leave requirements.
• Ensure benefits deductions are correctly configured, tracked, and reconciled each pay period.

HR Compliance & Policy Administration

• Maintain compliance with all applicable federal, state, and local employment regulations across multiple states.
• Manage required compliance reporting, including EEO-1, ACA, OSHA, and other regulatory filings.
• Maintain and administer HR policies, required employment notices, and regulatory updates.
• Ensure HR recordkeeping practices meet legal and organizational requirements.
• Proactively identify compliance risks and recommend corrective action to HR leadership.

HRIS Systems Ownership

• Serve as system owner and subject matter expert for Paylocity and all integrated HR platforms.
• Manage workflows, role permissions, system configurations, and ongoing process optimization.
• Maintain HRIS data integrity, reporting accuracy, and audit readiness.
• Own all HR system reporting and data delivery, ensuring proper access controls and separation of duties across departments.
• Partner with HR leadership and internal stakeholders to continuously improve system functionality and reporting capabilities.

Vendor & Partner Management

• Serve as the primary liaison for payroll providers, benefits brokers, and third-party HR vendors.
• Partner with Finance on payroll journal entries and workforce reporting through structured, controlled data handoffs.
• Ensure vendor performance aligns with organizational standards and contractual obligations.

Reporting & Analytics

• Own HR operational reporting, including payroll summaries, benefits enrollment, headcount, and compliance metrics.
• Maintain dashboards and scheduled reporting for HR leadership and Finance.
• Support senior leadership with operational insights and workforce data as needed.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Equivalent experience in lieu of degree will be considered.
• 5+ years of progressive HR experience with strong emphasis in payroll, benefits, compliance, and HR operations.
• Strong knowledge of payroll practices, benefits administration, and employment compliance.
• Experience managing HRIS/payroll systems (preferred: Paylocity).
• Experience supporting multi-site HR operations.
• Required experience managing multi-state payroll administration and compliance.
• Strong organizational, analytical, and process management skills.
• High attention to detail and confidentiality.

SKILLS/EXPERIENCE PREFERRED:

• SHRM-CP or related certification preferred.

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods and work at a computer.
• Frequent keyboarding and use of office equipment.
• Ability to occasionally move throughout office and plant environments.
• Ability to lift up to 15 pounds occasionally.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Libra Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.