Description
Job Summary
A Banquet Server is responsible for the set up and the service of all assigned banquet functions. Must be available nights, weekends, and holidays.
Job Duties
- Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
- Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
- Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.
- Maintain a friendly and warm demeanor at all times.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
- Respond to guest problems, complaints and accidents; Refer to management, if necessary.
- Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.
Requirements
Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must work well in stressful, high-pressure situations.
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
- Must be able to lift at least 25lbs.