JOB TITLE: HOUSE ATTENDANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: DIRECTOR OF HOUSEKEEPING

FLSA STATUS: NON-EXEMPT

OBJECTIVE:

The House Person performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through anticipating guest needs and providing exceptional service to support Hilton Brand Standards.

DUTIES AND RESPONSIBILITIES:

• Transport clean/dirty linen to and from Housekeeping main closet to room attendant closets.

• Clean assigned guest balconies, front and back.

• Strip all departure rooms including removing dirty linen and trash.

• Maintain exterior of all guest rooms.

• Maintain and organize room attendant linen closets.

• Maintain proper par stock of supplies and linens.

• Report deficiencies to Housekeeping Management or Engineering.

• Maintain and clean golf carts for daily use.

• Maintain punctual, regular attendance.

• Support safe work habits and environment.

• Perform other duties as assigned.

QUALIFICATIONS:

• Open availability including weekends and holidays.

• Six months related experience.

• Commitment to excellence and high standards.

• Ability to manage priorities and workflow.

• Flexible and adaptable.

• Basic understanding of workplace language.

• Ability to work independently.

• Valid authorization to work in the U.S.

• Must meet legal age requirements.

PHYSICAL DEMANDS:

• Ability to stand and walk for extended periods.

• Lift and carry up to 50 pounds.

• Coordinate multiple tasks simultaneously.

LANGUAGE SKILLS:

• Must speak and communicate in English.

• Ability to communicate clearly with guests and team members.

CERTIFICATES & LICENSES:

• None required.

WORK ENVIRONMENT:

• Use of protective equipment (gloves, masks if needed).

• Exposure to cleaning chemicals.

GROOMING & UNIFORM:

Employees must wear assigned uniforms at all times. Damaged uniforms may result in disciplinary action.