ROLE IMPACT: The Body Shop Technician restores damaged vehicles to safe, reliable, and customer-ready condition through quality collision repair, refinishing, and restoration services. By performing repairs in accordance with manufacturer specifications and company standards, this position supports fleet availability, protects company assets, and contributes to an exceptional customer experience.

POSITION SUMMARY

The Body Shop Technician performs collision repair, structural and cosmetic restoration, refinishing, and related repair activities on company fleet vehicles and customer-owned vehicles. Working under the direction of the Body Shop Manager, this position restores damaged vehicles through quality workmanship, accurate repair procedures, and effective collaboration with other operational departments.

Technicians may be assigned varying levels of responsibility based on experience, certifications, operational needs, and demonstrated competency. Assigned duties may range from cosmetic repairs and vehicle refinishing to structural repairs and advanced collision restoration.

CORE RESPONSIBILITIES

Collision Repair & Vehicle Restoration

• Perform collision repair, structural repair, panel replacement, refinishing, and related restoration work in accordance with manufacturer specifications and company standards.
• Repair damaged vehicles using approved repair methods, materials, and equipment while maintaining a high standard of workmanship.
• Perform surface preparation, refinishing, painting, and finishing work necessary to restore vehicles to company quality standards.
• Verify completed repairs through appropriate inspections and quality control procedures prior to returning vehicles to service.
• Identify additional damage or repair needs and communicate recommendations to the Body Shop Manager.

Fleet & Customer Support

• Support fleet availability by completing assigned repair work within established priorities and production schedules.
• Perform repairs and restoration services for both company fleet vehicles and external customers.
• Coordinate repair activities with the Service Department and other operational departments to support efficient vehicle restoration.
• Assist with vehicle inspections, damage assessments, and return-to-service activities as assigned.

Shop Operations

• Accurately document repairs performed, materials used, and work completed in accordance with departmental procedures.
• Properly use, maintain, and safeguard company tools, equipment, spray equipment, and shop resources.
• Assist with materials handling, inventory organization, and maintaining an orderly work environment.
• Maintain a clean, safe, and organized work area while complying with company safety policies, environmental regulations, and manufacturer repair procedures.

Professional Development & Teamwork

• Maintain current knowledge of manufacturer repair procedures, refinishing techniques, materials, and industry best practices.
• Work collaboratively with supervisors, technicians, vendors, and other departments to support departmental goals.
• Participate in company training, manufacturer training, and professional development opportunities.
• Perform other duties as assigned that are consistent with the nature and scope of the position.

JOB REQUIREMENTS

• High school diploma or equivalent required.
• Previous experience in automotive collision repair, body repair, refinishing, or a related trade preferred. Equivalent vocational training or demonstrated technical aptitude may be considered.
• Working knowledge of collision repair procedures, refinishing techniques, repair materials, and shop equipment appropriate to the level of assignment.
• Body Shop Technicians may be assigned to specialized work based on operational needs, training, certifications, and demonstrated competency. Assignments may emphasize body repair, refinishing, paint preparation, structural repair, detailing, fabrication, or other collision repair specialties. Assignment changes do not alter the essential functions of the position.
• Ability to safely operate body repair tools, welding equipment, spray equipment, and other shop machinery.
• Ability to interpret repair orders, manufacturer repair procedures, technical information, and work instructions.
• Strong attention to detail with a commitment to quality workmanship.
• Ability to work independently while collaborating effectively with supervisors and team members.
• Must possess and maintain a valid, unexpired driver's license.
• Must possess and maintain a clean driving record.

ACKNOWLEDGEMENT

This job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management may revise responsibilities as business and operational needs require.