The Kitting Supervisor is responsible for leading the day-to-day operation of the kitting department. This role ensures kits are assembled safely, accurately, efficiently, and on time, and to customer and company quality standards. The supervisor directs people, schedules, materials, and workflow across the department, develops a cross-trained team that expands the department’s capabilities, and holds the department accountable for executing to due dates at a high level.

Leadership & Team Support Responsibilities

• Provides clear daily direction to leads and kitting associates; establishes accountability and maintains open communication throughout the department.
• Participates in recruiting, interviewing, onboarding, coaching, and developing department employees in partnership with HR and plant leadership.
• Plans staffing, shift coverage, and overtime based on production requirements and approved labor plans.
• Builds and executes a cross-training plan so associates are qualified across multiple kit types, workstations, and processes; supports succession planning to strengthen department flexibility.
• Provides timely feedback, recognizes strong performance, addresses attendance or performance concerns, conducts evaluations, and administers corrective action consistently with company policy.
• Ensures associates are trained and qualified on job procedures, quality expectations, equipment, machine guarding, and safe material handling  

The Kitting Supervisor is responsible for leading the day-to-day operation of the kitting department. This role ensures kits are assembled safely, accurately, efficiently, and on time, and to customer and company quality standards. The supervisor directs people, schedules, materials, and workflow across the department, develops a cross-trained team that expands the department’s capabilities, and holds the department accountable for executing to due dates at a high level.

Leadership & Team Support Responsibilities

• Provides clear daily direction to leads and kitting associates; establishes accountability and maintains open communication throughout the department.
• Participates in recruiting, interviewing, onboarding, coaching, and developing department employees in partnership with HR and plant leadership.
• Plans staffing, shift coverage, and overtime based on production requirements and approved labor plans.
• Builds and executes a cross-training plan so associates are qualified across multiple kit types, workstations, and processes; supports succession planning to strengthen department flexibility.
• Provides timely feedback, recognizes strong performance, addresses attendance or performance concerns, conducts evaluations, and administers corrective action consistently with company policy.
• Ensures associates are trained and qualified on job procedures, quality expectations, equipment, machine guarding, and safe material handling.

Essential Duties and Responsibilities

• Lead day-to-day kitting operations across scheduled shifts, including kit assembly, component staging, hand assembly, inserting, packaging, labeling, and related activities.
• Prioritize, schedule, and assign work to meet customer specifications, production schedules, quality requirements, and due dates; monitor job progress throughout the shift and act early on jobs at risk of missing their commitments.
• Review job tickets, kit specifications, bills of materials, samples, packaging instructions, and special instructions before production begins, confirm components are on hand, and ensure expectations are clearly communicated.
• Maximize labor and floor space utilization by balancing workloads, sequencing jobs effectively, and matching assignments to employee skills.
• Expand department capabilities by identifying new kit types, processes, equipment, and workflow opportunities, and by working with Operations leadership to evaluate and implement them.
• Monitor on-time delivery, productivity, labor, accuracy, rework, non-chargeable time, materials, and supplies; identify root causes and implement corrective action.
• Ensure kit contents, counts, labeling, and packaging are accurate and meet customer specifications before work moves to shipping; maintain checks and procedures that prevent errors.
• Coordinate with Scheduling, Prepress, Press, Bindery and Finishing, Customer Service, Quality, Receiving, Shipping, and other production teams to maintain workflow and resolve constraints.
• Maintain a safe, clean, and organized department; enforce safety rules, required personal protective equipment, and housekeeping standards.
• Drive continuous improvement in safety, throughput, accuracy, waste reduction, standard work, workplace organization, and cost performance.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In keeping with Mittera’s philosophy that each individual should be encouraged to reach their full potential, and in compliance with the Americans with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to perform the essential functions of this position. Hours may vary depending on departmental staffing needs.

• Three or more years of supervisory or lead experience in printing, packaging, fulfillment, kitting, or a related manufacturing environment preferred.
• Experience with kitting, assembly, finishing, fulfillment, or similar hand-work and production processes preferred.
• Demonstrated leadership, organization, communication, delegation, and conflict-resolution skills in a manufacturing environment.
• Demonstrated ability to train and cross-train employees and to build flexibility and capability within a team.
• Ability to read and interpret job tickets, kit specifications, bills of materials, samples, schedules, safety rules, and customer requirements.
• Ability to use measurements and basic math, including counts, fractions, decimals, percentages, and production calculations.
•  Ability to manage multiple priorities, make sound decisions under pressure, solve practical production problems, and meet demanding deadlines.
•  Ability to analyze department results and use production information to improve on-time delivery, accuracy, labor performance, waste, and throughput.
• Basic computer proficiency, including email, spreadsheets, production systems, and standard business applications.

Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing, and fulfillment services. Mittera’s full-service approach connects data-driven revelations, bar-raising creative, and expertly printed materials to give our customers’ brand recognition it deserves. Competitive compensation and robust benefits plans are offered. Benefits include:

• Medical, Dental, Vision
• Life and AD&D Policies
• Short and Long-Term Disability
• 401K with Company Match
• Paid Time Off
• Paid Holidays
• Paid Volunteer Time Off
• Paid Veteran Time Off
• Legal Insurance
• Identity Theft Protection
• Employee Assistance Program
• Educational Assistance
• Parental Leave
• Advancement Opportunities

Mittera is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. All applicants must be 18 years of age or older.