Allergy Immunology Associates of New England (AIANE) is a fast growing, patient-centered practice dedicated to improving the lives of individuals with allergies, asthma, and immune conditions. With multiple office locations and a compassionate team of providers and staff, we deliver high-quality care in a collaborative and supportive environment. We are seeking a Certified Medical Assistant (CMA) to join our team. This role is ideal for a motivated professional who enjoys a mix of clinical and administrative duties in a dynamic, high-volume specialty practice. The Greenfield office is seeking a candidate to work with our providers. We have four locations throughout Western MA.

Key Responsibilities

• Prepare exam rooms and assist providers with patient visits.
• Obtain patient vitals, including oxygen saturation (SpO2), medical history, and medication lists.
• Administer allergy testing and support immunotherapy procedures.
• Document patient encounters in the electronic health record (EHR).
• Provide patient education regarding medication, treatment plans, and follow-up care.
• Complete patient pharmacy information and coordinate with specialty pharmacies as needed.
• Take patient phone calls and answer clinical questions within scope of practice.
• Prepare and organize charts for next-day patients to ensure smooth clinical flow.
• Check medication and serum expiration dates to maintain safety and compliance.
• Maintain clinical supply inventory and ensure rooms are fully stocked.
• Support front desk staff with scheduling, phone calls and patient flow as needed.
• Ensure compliance with HIPPAA, OSHA, and infection control standards.

Requirements:

• Certified Medical Assistant (CMA) credential required.
• Current CPR/BLS certification.
• Excellent communication skills and a compassionate, patient-first attitude.

Preferred:

• Previous experience in an outpatient, allergy/immunology, or specialty practice.

Join AIANE and make a difference in the lives of patients while growing your career in allergy and immunology care. Please submit your resume directly through Indeed or to our HR department: hr @ aianedocs .com

• Six months to one year related experience in a medical office or similar clinical setting.
• Graduate of Medical Assisting Program required; certification preferred. Current CPR certification required.
• Knowledge of medical practice to assist in giving patient care.
• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Must have reliable transportation.
• Acceptable and reliable attendance.
• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of medical terminology.
• Knowledge of computer software. (Word, Excel, Outlook).
• Skill in active listening.
• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.
• Ability to adapt to multiple provider preferences regarding procedure and scheduling.
• Ability to work in a team environment.
• Ability to handle/ accept constructive criticism.
• Ability to stand/sit for long periods of time.
• Required to wear all necessary personal protective equipment.
• High School Diploma or GED required