Bowlin Travel Centers, Inc. is seeking friendly, dependable, and customer-focused individuals to join our Store and/or Dairy Queen Customer Service Team. This position is responsible for providing exceptional customer service while supporting the daily operations of the convenience store and/or Dairy Queen restaurant in a fast-paced travel center environment. Responsibilities include greeting and assisting customers, operating cash registers and point-of-sale systems, preparing and serving food and beverages, stocking merchandise and supplies, maintaining cleanliness and organization throughout the facility, and ensuring all company policies, safety procedures, and food handling standards are followed. Team members are expected to maintain a professional attitude, work cooperatively with coworkers and management, and contribute to a welcoming, safe, and efficient environment for both guests and employees.
- Strong customer service and communication skills
- Ability to work in a fast-paced retail and/or food service environment
- Ability to operate a cash register and accurately handle cash and credit card transactions
- Ability to stand, walk, bend, stoop, and move throughout scheduled shifts
- Ability to lift up to 25 pounds periodically throughout the workday
- Must maintain professionalism, teamwork, and a positive attitude
- Ability to follow company policies, procedures, food safety standards, and operational expectations
- Reliable attendance and punctuality required
- Ability to work flexible schedules, including weekends, evenings, holidays, and overnight shifts as needed
- Previous retail, convenience store, restaurant, or customer service experience preferred, but not required
- Must successfully complete required onboarding and training programs through Bowlin Travel Centers, Inc.